My Reading on ASQ CQA HB Part I-IA~IE-s

Auditors can focus the audit (examination and investigation) on different areas, depending on the needs.
• A product or service audit determines whether product or service requirements (tangible characteristics or
attributes) are being met.
• The process audit determines whether process requirements (methods, procedures) are being met.
• A system audit determines whether system requirements (manual, policy, standards, regulations) are being
met.
Audits
Product Audits
Process Audits
System Audits
tangible
characteristics or
attributes are being
met
methods, procedures
are being met
manual, policy, standards,
regulations are being met
Dict: Tangible; something that can be touched or felt, something real or substantial;
Question: (tangible characteristic ≡ variable?)
Charlie Chong/ Fion Zhang