Business Chief USA April 2019

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GORE MUTUAL INSURANCE 242 CLICK TO WATCH: ‘GORE MUTUAL’S DISCOVERY CONCOURSE TOUR’ the business,” says McDougall. “It helps us improve our broker experience and the experience of our consumers. We’re becoming more proactive and not just reactive. We are driving improved claims and underwriting operations,” he adds. “The new entity is ensuring clarity of focus. It indicates to the organization that this is an enabling set of technologies and we recognize their value in the insurance space.” Good BI requires good data – and this was top of the agenda for Gore Mutual as it embarked upon its latest digital transformation efforts. “We’re heavily focused on creating curated, quality data assets to build trust in the information,” says McDougall. Forging a promising partnership with Information Builders, the Canadian business has worked hard to master its data and build quality data assets. “We utilized their platform as a way to distribute information and insights to the appropriate individuals so that we can make better and more informed business decisions,” he adds. “It has absolutely delivered concrete value to our consumers, to our brokers and to APRIL <strong>2019</strong>
our business.” This has allowed Gore Mutual to provide more sophisticated pricing to the market, whether offering auto insurance or even flood and earthquake insurance. Gore Mutual has also developed close ties with integrated software company Earnix, using its software to further empower the organization. In the fast-moving world of technology, close collaboration is everything. Championing this spirit, last year Gore Mutual built its Discovery Concourse in its campus “We’re becoming more proactive and not just reactive. We are driving improved claims and underwriting operations” — Jamie McDougall, Vice President of <strong>Business</strong> Intelligence and Analytics, Gore Mutual Insurance 243 Gore Mutual – Innovation Lab www.businesschief.com
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HHH USA EDITION APRIL 2019 www.busi
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USA EDITION Click the home icon (to
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62 Equality, diversity and respect:
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158 Plymouth Rock Assurance 186 SGK
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250 Ardene 282 Cirque du Soleil 264
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RagingWire Sacramento CA3 Data Cent
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167 RagingWire Ashburn VA3 Data Cen
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“Hybrid IT is the new world order
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171 EXECUTIVE PROFILE Kevin Dalton
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173 RagingWire Dallas TX1 Data Cent
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CLICK TO WATCH: ‘THE RAGINGWIRE G
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“We have been innovating in the a
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NTT (RAGINGWIRE’S PARENT COMPANY)
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CLICK TO WATCH: ‘KELLY MORGAN FRO
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“Most of our customers have green
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CLICK TO WATCH: ‘RAGINGWIRE DALLA
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policies so being able to offer the
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RagingWire Ashburn VA3 Data Center
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LEADERSHIP 40 Americas: The 5G futu
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LEADERSHIP 42 Looking back on a car
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LEADERSHIP 44 $46bn Approximate rev
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LEADERSHIP 46 The potential for end
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LEADERSHIP “There is a direct con
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LEADERSHIP 50 “Vodafone is truly
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TECHNOLOGY THE DIGITAL DISRUPTION 5
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TECHNOLOGY 54 There aren’t many C
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TECHNOLOGY 56 “We tried to count
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TECHNOLOGY 58 were to go to a store
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TECHNOLOGY 60 “We put a lot of em
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PEOPLE 62 Equality, diversity and r
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PEOPLE 64 Marian Salzman, Senior Vi
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PEOPLE 66 “I have never seen a co
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PEOPLE 68 $29.6bn Approximate reven
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PEOPLE 70 as a consequence.” Howe
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SUSTAINABILITY PEOPLE POWERED: SIX
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SUSTAINABILITY 74 Today more, than
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SUSTAINABILITY wrong thing when try
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SUSTAINABILITY “The impact of cre
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April 29-30, 2019 The Ritz Carlton,
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CITY FOCUS 82 City Focus CHIC Busin
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CITY FOCUS | CHICAGO 84 L ocated on
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CITY FOCUS | CHICAGO 86 “The numb
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CITY FOCUS | CHICAGO that the city
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CITY FOCUS | CHICAGO 1780 (circa) Y
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OPTIMIZE FIELD WORKERS, SERVICE & A
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TOP 10 94 APRIL 2019
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TOP 10 96 10 Baskin-Robbins Est. 19
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TOP 10 98 08 Subway Est. 1965 The C
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TOP 10 100 06 Dunkin’ Donuts Est.
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TOP 10 102 04 Marriott Internationa
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TOP 10 104 02 “Every day, more th
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TOP 10 106 01 McDonald’s Est. 194
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108 Customer centricity at the hear
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T-MOBILE T-Mobile, the Uncarrier ne
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The feeling you get following your
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Drive digital strategies. Deliver c
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Reimagine the impossible Bring toge
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Rewiring the T-Mobile Supply Chain
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IN TODAY’S HYPERCONNECTED WORLD,
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T-MOBILE 122 ended it. Now with T-M
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206 INTELLIGENT DIGITAL TRANSFORMAT
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SAP A comparatively recent strategy
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JOIN THE BEST. Discover your path t
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CLICK TO WATCH: ‘SAP BUSINESS WOM
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Bring intelligent experiences to yo
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Ecosystems in May, 2017. His job, h
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219 ter THE INTELLIGENT ENTERPRISE
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www.businesschief.com 221
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223 you?” It is hard to have a ho
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its global presence and the global
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The breadth of the SAP portfolio is
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233 SPEARHEADING DIGITAL TRANSFORMA
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EXECUTIVE PROFILE Sy Foguel As Chie
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“Our retail agents are a key part
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239 its customers. “GUARD itself
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usa.businesschief.com 241
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CLICK TO WATCH: ‘PLYMOUTH ROCK AS
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it forms, and it is adept at listen
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“What sets Plymouth Rock apart fr
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ventures and solutions to be pilote
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253 the Plymouth Rock Direct Respon
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hardware engineering, CAD/CAM softw
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GLIDEWELL DENTAL 262 place! By elim
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GLIDEWELL DENTAL 264 experience mor
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GLIDEWELL DENTAL 266 was born. When
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LOGO HERE 186 SGK: optimising brand
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SGK The need for omnichannel soluti
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Page 195 and 196: to what has come before. This is on
Page 197 and 198: EXECUTIVE PROFILE Francois Estellon
Page 199: transform its service offerings. Re
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Page 206 and 207: 288 Words of Wisdom from Women at W
Page 208 and 209: WAREHOUSING EDUCATION AND RESEARCH
Page 210 and 211: Nimble. You need to learn fast, sta
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Page 214 and 215: FINNING INTERNATIONAL 214 A DIGITAL
Page 216 and 217: FINNING INTERNATIONAL Finning Inter
Page 218 and 219: FINNING INTERNATIONAL 218 “We’r
Page 220 and 221: FINNING INTERNATIONAL 220 platforms
Page 222 and 223: TRY IT FREE FOR 15 DAYS SIGN UP FOR
Page 224 and 225: FINNING INTERNATIONAL EXPERIENCEMAT
Page 226 and 227: FINNING INTERNATIONAL “We were ab
Page 228 and 229: FINNING INTERNATIONAL 1933 Year fou
Page 230 and 231: FINNING INTERNATIONAL 230 customers
Page 232 and 233: 232 DIGITALLY DISRUPTING THE CANADI
Page 234 and 235: GORE MUTUAL INSURANCE Gore Mutual I
Page 236 and 237: Impacting Business Results For almo
Page 238 and 239: GORE MUTUAL INSURANCE 1839 Year fou
Page 240 and 241: TRANSFORMING THE INSURANCE WORLD Vi
Page 244 and 245: “More than just another pretty da
Page 246 and 247: GORE MUTUAL INSURANCE Gore Mutual -
Page 248 and 249: GORE MUTUAL INSURANCE 248 at Gore M
Page 250 and 251: 250 APRIL 2019
Page 252 and 253: ARDENE Canadian fashion retailer Ar
Page 254 and 255: REAL ESTATE POTENTIAL. REALIZED. Re
Page 256 and 257: ARDENE ARDENE FOUNDATION The Ardene
Page 258 and 259: ARDENE ‘In areas of empowerment,
Page 260 and 261: ARDENE ‘Because of our footprint
Page 262 and 263: ARDENE 4,500+ Approximate number of
Page 264 and 265: 264 Results-oriented leaders embrac
Page 266 and 267: CITY OF RICHMOND 266 Mayor Malcolm
Page 268 and 269: CITY OF RICHMOND EXECUTIVE PROFILE
Page 270 and 271: CITY OF RICHMOND 270 “The Olympic
Page 272 and 273: District Energy Solutions We explor
Page 274 and 275: CITY OF RICHMOND 274 Richmond Olymp
Page 276 and 277: CITY OF RICHMOND 276 EXECUTIVE PROF
Page 278 and 279: CITY OF RICHMOND $541mn Approximate
Page 280 and 281: CITY OF RICHMOND 280 FUTURE PLANS W
Page 282 and 283: 282 CIRQUE DU SOLEIL: BREAKING THE
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Page 286 and 287: CIRQUE DU SOLEIL “Operationally w
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CIRQUE DU SOLEIL 292 “As a citize
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CIRQUE DU SOLEIL 294 CLICK TO WATCH
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