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Thesis

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64 Results<br />

Tab. 12 Crosstabulation: product category recall x brand recall<br />

Sony<br />

Brand recall<br />

No Yes Total<br />

Category awareness No Count 26.0 0.0 26.0<br />

Expected count 9.7 16.3 26.0<br />

Yes Count 35.0 103.0 138.0<br />

Expected count 51.3 86.7 138.0<br />

Total Count 61.0 103.0 164.0<br />

Expected count 61.0 103.0 164.0<br />

Heineken<br />

Brand recall<br />

No Yes Total<br />

Category awareness No Count 30.0 0.0 30.0<br />

Expected count 11.0 19.0 30.0<br />

Yes Count 30.0 104.0 134.0<br />

Expected count 49.0 85.0 134.0<br />

Total Count 60.0 104.0 164.0<br />

Expected count 60.0 104.0 164.0<br />

Activia<br />

Brand recall<br />

No Yes Total<br />

Category awareness No Count 29.0 7.0 36.0<br />

Expected count 14.7 21.3 36.0<br />

Yes Count 38.0 90.0 128.0<br />

Expected count 52.3 75.7 128.0<br />

Total Count 67.0 97.0 164.0<br />

Expected count 67.0 97.0 164.0<br />

Source: questionnaire survey, 2014, n = 164<br />

With an α value lower than .05 across all product categories, the null hypothesis<br />

was rejected, accepting the alternative hypothesis that product category recall and<br />

brand recall are dependent on each other, see table 13.<br />

Tab. 13 Chi-square test: product category recall x brand recall<br />

Brand Value df Asymptotic Significance (2-sided)<br />

Pearson Chi-Square Sony 30.1 1 0.001<br />

Heineken 63.6 1 0.001<br />

Activia 52.2 1 0.001<br />

Source: questionnaire survey, 2014, n = 164<br />

To assess the level of significance of the association between product category recall<br />

and brand recall, the Phi value of the respective Chi-square test was calculated, as<br />

shown in table 14. Both brands Sony and Heineken showed a value higher than 0.5,

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