Thesis
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64 Results<br />
Tab. 12 Crosstabulation: product category recall x brand recall<br />
Sony<br />
Brand recall<br />
No Yes Total<br />
Category awareness No Count 26.0 0.0 26.0<br />
Expected count 9.7 16.3 26.0<br />
Yes Count 35.0 103.0 138.0<br />
Expected count 51.3 86.7 138.0<br />
Total Count 61.0 103.0 164.0<br />
Expected count 61.0 103.0 164.0<br />
Heineken<br />
Brand recall<br />
No Yes Total<br />
Category awareness No Count 30.0 0.0 30.0<br />
Expected count 11.0 19.0 30.0<br />
Yes Count 30.0 104.0 134.0<br />
Expected count 49.0 85.0 134.0<br />
Total Count 60.0 104.0 164.0<br />
Expected count 60.0 104.0 164.0<br />
Activia<br />
Brand recall<br />
No Yes Total<br />
Category awareness No Count 29.0 7.0 36.0<br />
Expected count 14.7 21.3 36.0<br />
Yes Count 38.0 90.0 128.0<br />
Expected count 52.3 75.7 128.0<br />
Total Count 67.0 97.0 164.0<br />
Expected count 67.0 97.0 164.0<br />
Source: questionnaire survey, 2014, n = 164<br />
With an α value lower than .05 across all product categories, the null hypothesis<br />
was rejected, accepting the alternative hypothesis that product category recall and<br />
brand recall are dependent on each other, see table 13.<br />
Tab. 13 Chi-square test: product category recall x brand recall<br />
Brand Value df Asymptotic Significance (2-sided)<br />
Pearson Chi-Square Sony 30.1 1 0.001<br />
Heineken 63.6 1 0.001<br />
Activia 52.2 1 0.001<br />
Source: questionnaire survey, 2014, n = 164<br />
To assess the level of significance of the association between product category recall<br />
and brand recall, the Phi value of the respective Chi-square test was calculated, as<br />
shown in table 14. Both brands Sony and Heineken showed a value higher than 0.5,