Hotel & Tourism SMARTreport #43

cleverdis

Richard Barnes

Editor-in-chief

richard.barnes@cleverdis.com

Tel: +33 (0) 4 42 77 46 00

Hotel & Tourism

SMARTreport #43

2019 Summer Edition 3

3

FOREWORD

APAC IN THE SPOTLIGHT…

NEW DESTINATION IDEAS, AND KEY

INFORMATION ON INDUSTRY TRENDS

Welcome to the summer edition of the

Hotel & Tourism SMARTreport – focusing

this season primarily on destinations in

Asia-Pacific, while in our “Elite Travel

Trends” section, we take a close-up look

at trends concerning honeymoons, as well

as details of a new report by Ctrip on highend

Chinese outbound tourism.

The Cleverdis team has been spending

more and more time in Asia-Pacific,

following a specialised consulting mission

throughout last year with Tourism Malaysia

(TourMAB.com), and now as publishers

of the official show dailies at ITB China

in Shanghai in May, ITB Asia in Singapore

in October, and, coming soon, ITB India

in Mumbai (in 2020). This gives us an

interesting and more in-depth insight into

trends and news in travel and tourism in

this region, an area where trends, facts and

figures are evolving so fast it can otherwise

be hard to keep up!

We are also particularly happy to have had

a chat in this edition with Audrey Hendley,

President, American Express Travel, who

gives us the latest news from her fullservice

travel and lifestyle network.

And in our innovations and technologies

section, we spotlight Generation Z, and

how this fast-growing group of travellers is

changing the way those in the industry do

business… and communicate.

We trust these insights will be useful in

assisting you in your day-to-day business.

Happy reading.

4 EXCLUSIVE INTERVIEWS

4 TRENDS, PERKS, WATTS & NEPAL

Audrey Hendley,

President, American Express Travel

6 EVENTS

6 VIRTUOSOS OF LUXURY FLOCK

TO LAS VEGAS

7 RESPONDING AND ADAPTING

TO RAPID GROWTH AND TRANSITION

8 NOUVELLE-AQUITAINE PARTNERS

WITH UNWTO FOR WINE TOURISM

EVENT IN OCTOBER

9 24% RISE IN NTO PARTICIPATION FOR ITB ASIA

9 MESSE BERLIN (SINGAPORE) LAUNCHES

FIRST MICE SHOW ASIA 2019

10 EVENTS CALENDAR

11 ELITE TRAVEL TRENDS

11 HIGH-END CHINESE TRAVELLERS

INCREASINGLY SEEKING “UNIQUE”

EXPERIENCES

12 IN THE FIELD WITH MARY GOSTELOW

FROM THE IDYLLIC TO THE UNWITTINGLY

BEAUTIFUL, THREE ROMANTIC LOCATIONS

IN ASIA-PACIFIC

CONTENTS

13 HONEYMOONING IN PARADISE

14 THE ORIGINALS, HUMAN HOTELS & RESORTS

16 PLAYERS, HONEYMOONERS AND LOVERS

OF FARNIENTE

17 ON LUXURY, SUSTAINABILITY AND

AUTHENTIC EXPERIENCES

18 CORRECTING THE TOURISM TRADE BALANCE

19 CHINESE HIGH-END CUSTOMISED TRAVEL

20 THE EVOLUTION OF CHINESE LUXURY TRAVEL

21 ASIA - PACIFIC

21 APAC RIDING WAVE OF TOURISM SUCCESS

22 FACT & FIGURES

TOURISM BOOM CONTINUES IN APAC

22 RUSSIANS RUSH TO APAC: ARRIVALS UP 54.4%

23 THE PATA VIEWPOINT

24 NEW LINK… NEW HORIZONS

25 FORBES TRAVEL GUIDE EXPANDING

IN ASIA-PACIFIC

26 AIR TRANSPORT

KEY NEWS ON APAC ROUTES AND AIRPORTS

28 TRENDING DESTINATIONS

INDIA… AS INCREDIBLE AS EVER

28 ITB TRADE SHOW MAKES ITS WAY TO

THE SOUTH ASIAN SUBCONTINENT IN 2020

WITH THE INAUGURAL EDITION OF ITB INDIA

29 DESTINATION JAPAN

30 BUMI KENYALANG

31 TRENDING HOTELS

WHERE LUXURY MEETS MODERN ART

31 ENERGY SAVINGS THROUGH INNOVATION

32 EAST MEETS WEST

33 MARRIOTT INTERNATIONAL BOLSTERS ASIA

PACIFIC LUXURY OFFERING

33 MGALLERY BY SOFITEL TO DEBUT

IN HONG KONG

34 OUTBOUND TOURISM

INDEPENDENT TRAVEL AND EVENTS FUEL

CHINESE TOURISM

35 INNOVATIONS

& TECHNOLOGIES

35 CHANGING TIMES, CHANGING GENERATIONS,

CHANGING TECHNOLOGIES

36 IN THE FIELD WITH DAVID ESSERYK

MILLENNIALS & E-REPUTATION

37 THE “TECH EFFECT”

38 THE IMPORTANCE OF ONLINE REVIEWS

FOR HOTELIERS

38 DIRECT TRANSLATION: THE BOOM IN

MULTILINGUAL BLAH-BLAH

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