Business Chief USA October 2019
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PATELCO CREDIT UNION<br />
178<br />
“There’s no reason for us<br />
to reinvent the wheel,<br />
so we partner with<br />
providers that offer a<br />
great foundation that<br />
does all the basics but<br />
is an open platform<br />
that allows us to build<br />
strategically on top of it”<br />
—<br />
Kevin Landel,<br />
SVP of Innovation and Payments Strategy,<br />
Patelco Credit Union<br />
Now, when Patelco wants to add a<br />
widget to simplify customer donations<br />
to its community outreach programmes,<br />
it can do so easily without<br />
having to develop the technology for<br />
an entire web platform. “I’m happy to<br />
say we are out of fix mode and into the<br />
build mode,” says Landel. His role has<br />
since shifted as Patelco brings on a<br />
new CTO, as well as marketing and<br />
credit analysists with strong data<br />
science backgrounds. Now, Landel<br />
focuses on developing other areas of<br />
innovation where the company can<br />
flourish: robotic process automation,<br />
OCTOBER <strong>2019</strong>
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