Business Chief USA October 2019
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project that we’re working on.” During<br />
the planning sprint, business leaders<br />
and technology teams get together<br />
to discuss solutions to projects.<br />
“It dramatically increases the transparency<br />
and flexibility of the teams by creating<br />
a higher level of collaboration between<br />
the business and technology teams,”<br />
says Landel. This has allowed Patelco<br />
to go from taking 90 days to roll out a<br />
product to going from ideation to<br />
rollout in three weeks.<br />
Patelco leverages the collaborative<br />
aspect of credit unions. “We don’t<br />
have the budget like big banks,” says<br />
Landel, “but we do have the collective<br />
strength of credit unions working<br />
together.” Landel serves on several<br />
industry advisory boards and is active<br />
in credit union collaborative initiatives,<br />
including big data and financial<br />
health research initiatives with Callahan<br />
Credit Union Financial Services<br />
Limited Partnership, and as a member<br />
of the strategy council of CO-OP<br />
Financial Services, a credit unionowned<br />
service organization that<br />
provides payment card services,<br />
shared branching, contact center, and<br />
other services to Patelco and the CU<br />
industry. “We leverage the collabora-<br />
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