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YouthSight eBook - Banking on the next generation

Gen Z's attitudes to money and how you should react

Gen Z's attitudes to money and how you should react

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Gen Z aren’t spending <strong>on</strong> big flashy items and<br />

<strong>the</strong>refore d<strong>on</strong>’t expect extravagant rewards - a<br />

little goes a l<strong>on</strong>g way!<br />

03 Little and<br />

often<br />

Superdrug’s loyalty card lets customers spend as little as 100<br />

points, which is £1, <strong>on</strong> <strong>the</strong>ir purchase at <strong>the</strong> till. £1 off may not<br />

sound like an exciting rewards, but to Gen Z who are m<strong>on</strong>eyc<strong>on</strong>scious,<br />

a little goes a l<strong>on</strong>g way.<br />

Customers can even pay partly with points and partly with cash<br />

- this means <strong>the</strong>y d<strong>on</strong>’t have to wait too l<strong>on</strong>g before <strong>the</strong>y start<br />

seeing <strong>the</strong> savings.<br />

66%<br />

Of <strong>the</strong> 13-15yr olds we surveyed would prefer regular, smaller offers<br />

compared to less frequent, bigger offers.<br />

Source: <str<strong>on</strong>g>YouthSight</str<strong>on</strong>g> (May 2019)

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