Business Chief USA February 2019

CLICK TO WATCH: ‘SOCIALCHORUS – BRAND VIDEO’
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but if marketers enjoy using Marketo,
or engineers enjoy using Slack, or if a
grocery teller uses a break room, then
that needs to be respected. For example,
if you get your information in the
breakout room, then a digital display
may be the best way to communicate
information, or by sending it to their
personal email. By pushing users to
move to a different platform altogether,
another hurdle is placed between the
communicator and worker, and that is
not solving the issue," says Christensen.
"Real success is getting customers to
engage with the content, not getting
them to engage with the content on
our platform."
To carry this attitude with confidence
and success, the platform must be
accompanied by exceptional service,
which Christensen believes the team at
SocialChorus has in spades. "We have
a great deal of pride in all that we do.
For example, our support team will not
be satisfied with anything less than
SLA 100%, and they will be disappointed
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