15.05.2020 Views

Out and About STYLE Magazine Issue 4 Vol. 2

Out and About STYLE Mag. was created out of the need to see more 'real people' in the media. As such, our content is completely celebrity-free. Instead, we focus on "real people living extraordinary lives" - People that can provide real inspiration. Our magazine is big on real stories and relatable topics.  - Marsha Fry, Editor-in-Chief.

Out and About STYLE Mag. was created out of the need to see more 'real people' in the media. As such, our content is completely celebrity-free. Instead, we focus on "real people living extraordinary lives" - People that can provide real inspiration. Our magazine is big on real stories and relatable topics. 

- Marsha Fry, Editor-in-Chief.

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WHAT ARE YOUR TOP TWO STRATEGIES FOR<br />

DEALING WITH DIFFICULT SITUATIONS?<br />

Firstly, I think you have to go through the five stages<br />

of loss—the so-called loss curve. When I deal with<br />

a difficult situation, I go through these thought<br />

processes: denial, anger, bargaining, depression,<br />

<strong>and</strong> then acceptance. I stay calm <strong>and</strong> I believe that<br />

difficult situations can be solved with action.<br />

Secondly, when it comes to strategies, it all depends<br />

on what the situation is, whether it be a difficult<br />

situation with a member of staff, a customer or with<br />

some form of organisation you’re dealing with.<br />

There are millions of strategies for a million different<br />

situations. First of all, keep calm <strong>and</strong> take your<br />

emotions out of it. Try <strong>and</strong> lead with empathy <strong>and</strong><br />

plan your way forward.<br />

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