ANNUAL REPORT 2011 - Kuehne + Nagel

Nagel strengthened its activities in this segment. New Zealand
is of key importance for the export of perishable goods to Australia
and the islands of the South Pacific. The transaction was
part of Kuehne + Nagel’s strategy to globally expand its perishables
logistics business and, at the same time, it complements
the Group’s overall business activities in Australia and New
Zealand.
Oil, gas and project business
Kuehne + Nagel strengthened its position as a leading operator
in this business segment in 2011. Investments were made in the
expansion of infrastructure, the emphasis being North and
South America, China and West Africa. In view of the good order
situation, a further positive development of business can be
expected in the current business year.
Emergency and relief logistics
With its special know-how Kuehne + Nagel supports well-known
international aid organisations in crisis areas on the basis of
long-term contracts. In 2011, its activities in emergency and
relief logistics centred on the organisation of shipments to
Somalia.
Forward-looking e-business strategy
Kuehne + Nagel has a forward-looking IT strategy in seafreight.
Customer needs are changing quickly and getting more and
more complex. A key factor for providing high transparency
Performance Seafreight
Report of the Business Units _ _ _ _ _ _ Seafreight
throughout the supply chain is the consolidation and standardisation
of all processes in Kuehne + Nagel’s single, comprehensive
IT system. In 2011, investments concentrated on the development
of a new state-of-the-art system.
Good progress was made in the electronic interchange of shipment
and order level data with customers and suppliers. Together
with INTTRA, the internet portal of the industry, Kuehne +
Nagel created and implemented an application which permits
electronic invoicing in addition to electronic container booking.
The shipment ‘Visibility‘ features offered by KN Login, a system
greatly valued by customers, were further enhanced. Customers
can now use new modules for process analysis and optimisation.
Outlook for 2012
Experts forecast the international container market to grow
between 4 and 5 per cent in 2012. The supply of additional vessel
capacity and the uncertain development of demand will
again result in challenges in the current business year.
Kuehne + Nagel aims to achieve a volume growth exceeding
market average in 2012 with the focus on areas, where it now
has a comparatively small market share such as the Pacific
routes or the intra-Asian trades. In order to maintain its strict
cost management, it is planned to cope with the expected
volume growth through further productivity increases.
CHF million 2011 Margin 2010 Margin Variance
per cent per cent 2011/2010
per cent
Turnover 8,330 100.0 8,996 100.0 –7.4
Gross profit 1,254 15.1 1,224 13.6 2.5
EBITDA 438 5.3 441 4.9 –0.7
EBIT 411 4.9 416 4.6 –1.2
Number of operational staff 8,561 7,588 12.8
TEU '000 3,274 2,945 11.2
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