ANNUAL REPORT 2011 - Kuehne + Nagel

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Sustainability _ _ _ _ _ _ Quality, Safety, Health and Environment
Preventive training courses were held for employees working in
various fields in order to avoid accidents and damage. Targeted
health promotion measures are also offered to interested staff
members on an external basis.
In 2011, further 20 locations in seven countries were certified in
accordance with OSHAS 18001, underscoring the commitment
of Kuehne + Nagel in this field.
Security throughout the supply chain
Kuehne + Nagel is taking a number of steps to meet the growing
demands of its customers for security along the entire supply
chain. By now, 17 of its European national organisations have
achieved AEO (Authorized Economic Operator) status to strengthen
security of customs clearance. National organisations all over
the world are also recognised, inter alia, as “Regulated Agent”,
“Account Consignor” or “Known Consignor”. Kuehne + Nagel provides
services for high-value goods in special high-security locations
which conform to the criteria of TAPA (Transported Asset
Protection Association). Logistics centres which are certified
according to TAPA level A meet the most exacting security
requirements of customers.
Sustainable environmental management
Kuehne + Nagel’s environmental management policy is to promote
sustainable economic development in all regions, business
units and industries, while, at the same time, endeavouring to:
— measure the impact of activities on the environment and
improve the results in terms of their environment-friendliness;
— lessen the consumption of natural resources by re-use, recycling
or reduced use of materials, and using products that are
recyclable or come from sustainable sources;
— offer environment-friendly product alternatives (in transport
and warehousing) so as to enable customers to meet their
own sustainability obligations.
In 2011, 64 locations were newly certified in accordance with
the environmental standard ISO 14001. A global team of
experts (Quality Expert Team Environment) took care of the integration
of the environmental strategy in all business units.
Global Facility Carbon Calculator (GFCC)
The GFCC system, which was introduced in 2008, was replaced
by a faster and more user-friendly version in the year under
review. The system offers greater transparency and can readily be
adapted to changes in regulations and customer requirements
relating to the calculation of emissions. It is an important tool
for monitoring the success of programmes for reducing energy,
fuel and water consumption as well as the volume of waste and
carbon dioxide emissions. In comparison with the previous year:
— energy and fuel consumption was reduced by 2.6 per cent
(40,316 KWh);
— water consumption was down by 12.3 million litres;
— the volume of waste diminished by 25.7 per cent (56,841
tonnes);
— emissions of carbon dioxide (CO2) were reduced by 2.8 per cent
(13.116 tonnes).
Global Transport Carbon Calculator (GTCC)
In the year under review there was a leap of 150 per cent in
customer interest in transport route CO2 calculations. Thanks to
the Global Transport Carbon Calculator and the high degree of
standardisation of its operational IT systems, Kuehne + Nagel
now offers emission calculations for all fields of logistics.
Go Clean – Go Green
Together with its partners, Kuehne + Nagel constantly endeavours
to develop new solutions for the reduction of CO2 emissions.
With “Go Clean – Go Green” the company has launched an
appropriate initiative as well as joining together with 14 shipping
lines and 12 multinational customers to form the Clean
Cargo Working Group (CCWG). One aim of CCWG is to
calculate fuel consumption and carbon dioxide emissions ex -
pressed in terms of emission/TEU/km and to publish the results.
A further example is the Kuehne + Nagel “Climate Neutral Services”
initiative, in which, under the motto “Avoid – Reduce –
Compensate”, customers follow a climate compensation concept
and “neutralise” CO2 emissions in defined, sustainable environmental
projects. This concept has been successfully implemented
in the Swiss national company. Last year, in collaboration
with customers, more than 300 tonnes of CO2 emissions were
offset in this way.
Outlook for 2012
In 2012, QSHE activities will again focus on sustainability, the
further development of safety management and the expansion
of reporting.