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March/April 2022

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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PEOPLE<br />

LED trees and a Grande TIG tree with an<br />

upholstered bench seat that wraps around<br />

its base. There is a sample wall that shows<br />

our clients the array of different florals and<br />

foliage that we can create from as well as<br />

rows of racking that contain everything from<br />

Christmas baubles to reclaimed tree trunks<br />

salvaged from local storms. The pièce de<br />

résistance is the eight metre bespoke living<br />

wall which is branded with the Twilight Trees<br />

logo so that there is no mistake as to which<br />

wonderland you have fallen down the rabbit<br />

hole into!<br />

THE KETTLE’S ALWAYS ON…<br />

I hope I’ve painted the picture for you but<br />

there’s really nothing better than coming to<br />

visit us yourself. The Twilight Trees doors<br />

are always open and we are encouraging<br />

friends, colleagues and clients to give us a<br />

ring and make an appointment; the kettle is<br />

always on and the wine is always cold…<br />

No day at Twilight Trees is the same but<br />

if I’m in the office I do try to stick to some<br />

sort of routine. School drop off is the first<br />

thing on the list but after that I always try<br />

to start the day with some exercise to focus<br />

the mind and get the blood going. We are<br />

lucky enough to be on the edge of the South<br />

Downs National Park and the office and<br />

home are four miles from each other so on<br />

go the trainers! Of course, even during a run<br />

I can’t escape my mind so I’ve mastered the<br />

art of leaving myself voice notes which I go<br />

through the second I get to the office.<br />

If it’s a Monday we all sit down at our<br />

boardroom table (including Vinnie our office<br />

cockapoo) and catch up on the weekend’s<br />

events. The weekend is when Twilight Trees<br />

is at its busiest and so it’s great to be able to<br />

sit down with the whole team and debrief.<br />

We’ll also catch up on how the business as<br />

a whole is moving forward, get updated on<br />

what is being created in the workshop, what<br />

the marketing department have planned<br />

and the volume of enquiries that the events<br />

team are working with. It’s busy, buzzy and<br />

coffee fueled but the room is often bursting<br />

“NO DAY AT TWILIGHT TREES<br />

IS THE SAME BUT IF I’M IN<br />

THE OFFICE I DO TRY TO<br />

STICK TO SOME SORT OF<br />

ROUTINE”<br />

with ideas and creativity. We have such<br />

special people working at Twilight Trees and<br />

that’s probably the thing I’m most proud<br />

of, my team. Twilight Trees is in reality a<br />

very nuanced business and the balance is<br />

something I work hard to achieve; I really<br />

think this meeting along with many other<br />

elements, is instrumental in creating it.<br />

After the meeting I catch up with the<br />

marketing team, we review our Instagram<br />

engagement, any promotional events we<br />

have planned, press we are communicating<br />

with and any brand partnerships. This week<br />

I have a big radio interview coming up so<br />

we’ve been working on a plan of action for<br />

that.<br />

The rest of the day really is varied. I’m<br />

often at my computer working on proposals<br />

for bespoke projects. This was an area of<br />

the business that was given the space to<br />

grow during the pandemic and I am now<br />

confident that our professionalism and skills<br />

are on a par with the best in the business.<br />

Last week we completed a bespoke<br />

installation for the premises of a huge<br />

advertising company in the midlands. It was<br />

a huge project that spanned 28,000 square<br />

feet and had been six months in the making.<br />

It was incredibly gratifying to see it all come<br />

together and the client was overwhelmed by<br />

the result.<br />

If I’m not in the office I’m out in the<br />

workshop, overalls on and creating! I spent<br />

five years at Central Saint Martins College<br />

of Art and being hands on really is where I<br />

feel most at home. I have a background in<br />

sculpture and previously made my living<br />

selling sculptures made from cow horns. I’ve<br />

always seen the trees as art forms, they have<br />

infinite sculptural qualities and bring both<br />

aesthetics and an ethereal atmosphere to a<br />

space; I am so lucky to be able to work with<br />

them.<br />

We have also been fortunate enough to<br />

be able to start including elements of travel<br />

into our design inspiration process and<br />

we have just returned from a research trip<br />

to Paris. I cannot overstate the wealth of<br />

inspiration we gained from this trip. From<br />

the shop displays, to the brand typography<br />

and the landscape itself, being immersed<br />

in a different culture was invaluable. I think<br />

the lockdowns made us forget the true<br />

value of embracing culture in person. It’s so<br />

wonderful to have it back and to witness the<br />

impact it has on our work.<br />

Back at Twilight Trees HQ, we often work<br />

well past home time but we’ll crack open<br />

the wine, pump up the music and let the<br />

creativity flow. That is another reason why I<br />

love the Twilight Trees culture, whether it’s<br />

bringing your family to the office to paint the<br />

new office walls at the weekend or working<br />

through the night to get the job done, it’s<br />

the spirit of the team that really really gives<br />

Twilight Trees its sparkle, and I’m delighted<br />

to say it only gets brighter!<br />

ABOUT SUSIE<br />

Founder and creative director, Susie Reid<br />

Thomas, started Twilight Trees in 2014 while<br />

raising two small children. Twilight Trees<br />

started off as an LED tree company and is<br />

now one of the leading innovators in biophilic<br />

bespoke installations and artificial tree rentals.<br />

Susie, together with her husband Andrew,<br />

has grown Twilight Trees from a kitchen table<br />

start-up into a cutting edge business with a<br />

dedicated and specialised team.<br />

DETAILS<br />

Twilight Trees<br />

01962 877644<br />

info@twilight-trees.com<br />

www.twilight-trees.com<br />

66 WWW.OPENAIRBUSINESS.COM

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