EvENt PLaNNEr's GuiDE 2012 - London & Partners

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Useful Information London is a world-class city – an unrivalled destination for business meetings, conferences, exhibitions and incentive trips. Here are some handy, practical tips to make your visit run smoothly London information Enjoy London after your business commitments – find all you need to know and book ahead at visitlondon.com Visitor information • To find guides to the city, see londonandpartners.com/ convention-bureau • You can download brochures online or request from eventsolutions@londonandpartners.com • See visitlondon.com/welcome to find location details of Tourist and Travel Information Centres in central and outer London On arrival in London • Tourist Information Centres, many transport arrival points and some hotels will have brochures and leaflets on London 20 londonandpartners.com/convention-bureau Money Britain’s currency is the pound sterling (£). There are cash machines throughout London and major credit cards are accepted. You can change traveller’s cheques or foreign currency at offices around London. Those from outside the EU can enjoy tax-free shopping. Tax reclamation Many companies specialise in the reclaim of international Valued Added Tax (VAT) for people travelling abroad on business or leisure. Save money by reclaiming up to 20 per cent on all business expenses and/ or enjoying tax-free shopping. For more information, see the Tax & advisory (page 108) and VAT refund (page 109) listings in this guide. Opening hours Shops usually open from Mon-Sat 10.00-18.00, and Sun 10.00-16.00 or 12.00-18.00, with late-night shopping on Thu until 20.00. Visitor attractions typically open daily from 10.00-18.00, although most close for a couple of days over Christmas. For bank holiday dates, see visitlondon.com Visas Citizens of the EU do not need a visa to enter Britain. If you are from any other country, find out about visa requirements before you travel. ukvisas.gov.uk Tipping There are no fixed rules, but it is normal to leave a tip of 10 per cent for good service in restaurants; sometimes this is automatically included in the bill. Taxi drivers may also expect a tip. Communications The minimum amount for a call at a public payphone is usually 60p, but some take phonecards, credit cards and euros. Internet access is available at some hotels, internet cafés and some phone booths. Health Some medicines are available over the counter from pharmacists – Boots is the biggest chain. For medical advice, try NHS Direct. T: 0845 4647 (24-hour within the UK) nhsdirect.nhs.uk Reciprocal arrangements with the UK allow residents of some countries to receive free emergency medical treatment. Most doctors’ surgeries have a daily drop-in hour, or go to the Accident and Emergency department at a hospital for emergency treatment. Emergencies As in all major cities, visitors should be aware of their personal safety. To avoid pick-pocketing, keep bags closed and never leave bags unattended. For serious emergencies, call the police, fire or ambulance services on 999 or 112.
Accessibility information In recent years London has become more accessible, with most buses and black cabs now adapted for wheelchair use. Our attractions welcome disabled visitors and the city now offers more than 1,000 hotel rooms that are suitable for wheelchair users. These hotels have been audited for access by Direct Enquiries Ltd and are shown in this publication by the X symbol. Artsline Information on arts, attractions and entertainment for disabled people in London. T: +44 (0)20 7388 2227 artsline.org.uk Direct Enquiries The Nationwide Access Register, giving accessibility information on transport, selected attractions and hotels in London. directenquiries.com Directgov Transport and travel information for disabled people. direct.gov.uk/en/disabledpeople DPTAC The Disabled Persons Transport Advisory Committee dptac.independent.gov.uk RADAR (Royal Association for Disability and Rehabilitation) The disability network. T: +44 (0)20 7250 3222 radar.org.uk Tourism for All UK Information on accessible tourism, including accessible accommodation in London. T: +44 (0)303 303 0146 T: +44 (0)1539 814 683 E: info@tourismforall.org.uk tourismforall.org.uk Transport for London Access & Mobility Information on access to London’s public transport. T: +44 (0)843 222 1234 (24 hour) tfl.gov.uk/gettingaround London & Partners visitlondon.com/access has ideas and advice on how to take advantage of all the capital has to offer, from access to top attractions and theatres to comprehensive accommodation and travel advice. For further information on accessibility see inclusivelondon.com Left: St Paul’s Cathedral Below, top to bottom: London buses have wheelchair ramps and designated spaces; getting around London is simple with black cabs; look out for signposts Look out for London Ambassadors on the streets of London. They are happy to help with free visitor information and advice. In summer at weekends, InfoBikes give out free advice and information on the South Bank. Event Planner’s Guide 2012 21
Page 1: London EvEnt PLannEr’s GuidE 2012
Page 4 and 5: Welcome to London As London looks f
Page 6 and 7: For more information, see londonand
Page 8 and 9: Map of Games Venues in London Lower
Page 10 and 11: London & Partners Services L ondon
Page 12 and 13: Nos services Agence de promotion of
Page 14 and 15: Наши услуги London & Part
Page 16 and 17: transport With so many ways to get
Page 18 and 19: What’s on 2012 Make any visit act
Page 22 and 23: London Boroughs The city’s local
Page 24 and 25: Key information Get the most out of
Page 26 and 27: Introducing London’s first-ever I
Page 28 and 29: EXHIBITION CENTRES Olympia London 9
Page 30 and 31: www.pestana-chelseabridge.co.uk Lon
Page 32 and 33: HOTELS Maximum capacity | 1,600 - 1
Page 34 and 35: HOTELS Maximum capacity | 750 - 660
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Easy Reference Index Find the perfe
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London River Map 128 londonandpartn
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London Bridge Hotel p54 The London
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Emirates Stadium is not only known
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