1 PSN Services Service Descriptions - Government Procurement ...

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§ Antivirus;
▪ Internet services;
individual users, the multiple devices that they use and the different
locations where they may be deployed. Secure Remote Access products can
be deployed on PCs, laptops, tablets, PDAs and smartphones to restrict
access to sensitive information and prevent data leakage from those
devices.
o Azzurri will provide in conjunction with our firewall technology, Enforced
Client Anti-Virus and Anti-Spyware, with a choice of McAfee® or Kaspersky®
technology. This is designed to ensure that all endpoints have the latest
versions of anti-virus and anti-spyware software installed and active,
automatically delivering updated security definitions to the endpoint as
soon as they become available. Additional protection for Windows®-based
file, print, and Exchange servers is also available
§ Azzurri will provide direct Internet Access services with fully diverse options for Active
– Active, Active – Passive deployments. Internet access can be provisioned in 10Mb
blocks up to and beyond 1Gb. Optionally Azzurri can provide a DDOS monitoring and
scrubbing service ensuring that DDOS attacks on specific sites are mitigated.
Internet services can be routed through individually provisioned firewalls or shared
context based firewalls dependent on end user demands.
11. Messaging via email, SMS, pager and mobile or fixed line telephone; desktop messaging;
▪ Azzurri will provide IP enabled communications solutions that are capable of providing
Unified Messaging. These Unified Messaging systems can integrate with platforms such as
MS Outlook and Lotus Notes enabling users to receive messages via Email, SMS, pager,
mobile, or fixed line telephone calls. Messages are deposited into a single message store
that is accessible from a user’s desktop, tablet, Smartphone, or Web browser. Messages can
be distributed to other recipients and can include written or verbal annotation. Messages
can also be played back using text to speech enabling remote workers to be able to hear
text based messages. Auto attendant, whereby a caller inputs either DTMF telephone digits
or natural speech to gain access to services, fax, and speech driven applications are
available.
12. In addition to the above individual services, Azzurri will combine, as defined by the Customer,
elements of the above individual services as a complete solution.