1 PSN Services Service Descriptions - Government Procurement ...

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Service Description for Featurenet
Featurenet 1000 Virtual Private Network (VPN)
The VPN service allows the provision of voice channels to connect to an existing customer
PABX to handle on-site calls, while traffic between sites is routed through the contractors
managed network via digital or analogue access channels. Inbound direct dialling in (DDI) calls
and outbound calls can, if required, be routed via the Featurenet 1000 access channels.
Customers select the Charging Option most suited to their particular needs, based on the
number of Featurenet 1000 Access Lines on a Featurenet Site, and this Option will be applied to
all Featurenet 1000 Access Lines at that Featurenet Site
Changes from one Charging Option to another will be carried out at the Customer's request,
but 3 months notice is required and will be charged on a per line basis
Charging Options:
Option A up to and including 31 channels.
Option B greater than 31 channels.
DDI (Direct Dial In)
A DDI facility is available via Featurenet 1000 Access Lines. This Service allows for incoming
calls from the public network to reach a specific extension within the organisation without
operator assistance where the caller dials the public Directory Number to reach the extension