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ERIM Ph.D. Series Research in Management Verheul, I., Is There a (Fe)male Approach? Understanding Gender Differences in Entrepreneurship, Prof.dr. A.R. Thurik, EPS-2005-054-ORG, ISBN: 90-5892-080-1, http://hdl.handle.net/1765/2005 Verwijmeren, P., Empirical Essays on Debt, Equity, and Convertible Securities, Promotors: Prof.dr. A. de Jong & Prof.dr. M.J.C.M. Verbeek, EPS-2009-154-F&A, ISBN: 978-90-5892-187-1, http://hdl.handle.net/1765/14312 Vis, I.F.A., Planning and Control Concepts for Material Handling Systems, Promotors: Prof.dr. M.B.M. de Koster & Prof.dr.ir. R. Dekker, EPS-2002-014-LIS, ISBN: 90-5892-021-6, http://hdl.handle.net/1765/866 Vlaar, P.W.L., Making Sense of Formalization in Interorganizational Relationships: Beyond Coordination and Control, Promotors: Prof.dr.ir. F.A.J. Van den Bosch & Prof.dr. H.W. Volberda, EPS-2006-075-STR, ISBN 90-5892-103-4, http://hdl.handle.net/1765/7326 Vliet, P. van, Downside Risk and Empirical Asset Pricing, Promotor: Prof.dr. G.T. Post, EPS-2004-049-F&A, ISBN: 90-5892-07-55, http://hdl.handle.net/1765/1819 Vlist, P. van der, Synchronizing the Retail Supply Chain, Promotors: Prof.dr.ir. J.A.E.E. van Nunen & Prof.dr. A.G. de Kok, EPS-2007-110-LIS, ISBN: 90-5892-142- 0, http://hdl.handle.net/1765/10418 Vries-van Ketel E. de, How Assortment Variety Affects Assortment Attractiveness: A Consumer Perspective, Promotors: Prof.dr. G.H. van Bruggen & Prof.dr.ir. A. Smidts, EPS-2006-072-MKT, ISBN: 90-5892-101-8, http://hdl.handle.net/1765/7193 Vromans, M.J.C.M., Reliability of Railway Systems, Promotors: Prof.dr. L.G. Kroon, Prof.dr.ir. R. Dekker & Prof.dr.ir. J.A.E.E. van Nunen, EPS-2005-062-LIS, ISBN: 90- 5892-089-5, http://hdl.handle.net/1765/6773 Vroomen, B.L.K., The Effects of the Internet, Recommendation Quality and Decision Strategies on Consumer Choice, Promotor: Prof.dr. Ph.H.B.F. Franses, EPS-2006-090- MKT, ISBN: 90-5892-122-0, http://hdl.handle.net/1765/8067 Waal, T. de, Processing of Erroneous and Unsafe Data, Promotor: Prof.dr.ir. R. Dekker, EPS-2003-024-LIS, ISBN: 90-5892-045-3, http://hdl.handle.net/1765/870 213
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MUHAMMAD NAIMAN JALIL Customer Info
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Customer Information Driven After S
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Contents Acknowledgments v 1 Introd
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CONTENTS 3.4.3 Data Quality in Info
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Acknowledgments It gives me a great
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Chapter 1 Introduction What are the
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1.1. Business Trends in After Sales
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PARAMETER 1.2. Information Manageme
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1.2. Information Management Trends
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1.3. Scope, Research Contributions,
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1.4. Organization of the Thesis ser
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1.4. Organization of the Thesis we
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2. After Sales Service 2.1.1 Warran
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2. After Sales Service the failure
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2. After Sales Service the sporadic
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2. After Sales Service such mainten
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2. After Sales Service tenance acti
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2. After Sales Service 2.2.3 Spare
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2. After Sales Service for each ser
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2. After Sales Service such that ei
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2. After Sales Service second busin
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2. After Sales Service rules have a
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2. After Sales Service a decision n
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2. After Sales Service on-hand inve
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2. After Sales Service service dead
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2. After Sales Service 2.6 Informat
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2. After Sales Service Aberdeen gro
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2. After Sales Service and Suanet (
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2. After Sales Service critical vol
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2. After Sales Service withdraw fro
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2. After Sales Service ments. The r
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2. After Sales Service policy to de
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2. After Sales Service the expected
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2. After Sales Service binations of
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2. After Sales Service Table 2.7: R
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2. After Sales Service locations fo
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3. Inventory Planning & Information
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Chapter 4 Spare Parts Execution Man
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4.2. Literature Review and Chakrava
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typically observed in spare parts l
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4.3. Problem Formulation t = {1, 2,
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4.4. Structural Analysis and Heuris
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4.5. Numerical Experiments plexity
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4.5. Numerical Experiments customer
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4.5. Numerical Experiments Table 4.
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4.5. Numerical Experiments the glob
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4.5. Numerical Experiments (RMO and
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Customer Heterogeneity and Demand /
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4.5. Numerical Experiments of the l
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4.6. Conclusions location as a cand
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4.7. Limitations and Generalization
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Chapter 5 Returns Management in Spa
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5.2. Literature Review and disposit
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5.2. Literature Review various auth
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5.3. Problem Formulation rebalancin
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5.3. Problem Formulation and FSLs)
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5.4. Markov Decision Process Formul
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5.5. Heuristic Solutions for Return
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5.6. Conclusions decides to place t
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5.7. Limitations and Generalization
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Chapter 6 Conclusions Throughout th
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6.1. Research Contributions and Res
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6.2. Discussion heuristic that does
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6.3. Areas of Future Research manag
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6.3. Areas of Future Research in af
Page 174 and 175: Bibliography Acevedo, J., Pistikopo
Page 176 and 177: BIBLIOGRAPHY Bertrand, J. W. M., Fr
Page 178 and 179: BIBLIOGRAPHY Cohen, M. A., Pierskal
Page 180 and 181: BIBLIOGRAPHY Ferguson, M., Fleischm
Page 182 and 183: BIBLIOGRAPHY Hayes, N., 2005. Are y
Page 184 and 185: BIBLIOGRAPHY in Optimizing Route Pl
Page 186 and 187: BIBLIOGRAPHY Moinzadeh, K., 2002. A
Page 188 and 189: BIBLIOGRAPHY SAS, 2006. Service Par
Page 190 and 191: BIBLIOGRAPHY Tan, A. W. K., Yu, W.
Page 192 and 193: Xerox, 2010a. Xerox Service Agreeme
Page 194 and 195: Summary in English Over the years,
Page 196: Summary in English show that accoun
Page 199 and 200: Samenvatting (Summary in Dutch) ins
Page 202 and 203: About the author Muhammad Naiman Ja
Page 204 and 205: ERASMUS RESEARCH INSTITUTE OF MANAG
Page 206 and 207: ERIM Ph.D. Series Research in Manag
Page 226 and 227: Xu, Y., Empirical Essays on the Sto
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