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Advanced Technology Aircraft Safety Survey Report - Australian ...

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ADVANCED TECHNOLOGY AIRCRAFT SAFETY SURVEY REPORT<br />

60<br />

Table 61.1<br />

'The FMC/FMGS and associated controls are not user-friendly.'<br />

CarJtain First officer<br />

Airbus 2 7% 21%<br />

Boeing 0% 6%<br />

Similarly, statistically significant differences were noted between the responses of pilots from<br />

different national groups. As expected, significant differences were also noted between pilots<br />

on the basis of their home port.<br />

National groups. Asian groups, Singaporeans and <strong>Australian</strong>s were more positive regarding<br />

the user-friendliness of controls compared to New Zealand, British and European pilots.<br />

Home port. Pilots based in Asian ports (excluding Singapore and Hong Kong), Australia<br />

and Singapore were more positive regarding the user- friendliness of controls than pilots<br />

based in New Zealand, Europe and Hong Kong.<br />

Data entry error detection<br />

Twenty-seven per cent of respondents stated that it was difficult to detect when incorrect data<br />

had been entered into the FMUFMGS (see fig. B1.2).<br />

There are two aspects to this question. Firstly, the acceptance of incorrect data by the<br />

FMC/FMGS, and secondly, the detection of incorrect data.<br />

Tests completed throughout the course of this study revealed that it is possible to insert<br />

incorrect data into the FMC/FMGS. For example, researchers found that it was possible to<br />

insert and execute an end-of-descent point below the elevation of an airfield. However, airline<br />

standard operating procedures prohibited pilots from flying VNAV approaches below the<br />

initial approach altitude.<br />

Data error detection is the other aspect of this question. The pilot is left with only two<br />

methods of error detection, namely, human detection (including physical sensation) or<br />

electronic detection. Through a process of cross-checking, pilots may realise their mistake, or<br />

the FMC/FMGS may generate a warning message or fail to accept some erroneous data.<br />

Either approach highlights a degree of inconsistency. The FMC/FMGS will accept some<br />

erroneous data whereas it will not accept others. The pilot may pick up some mistakes whilst<br />

others may not be discovered. For example:<br />

Wrong runway inserted for Brisbane. Not detected until initial turn off track (due ATlS change).<br />

An incorrect OAT was entered into FMC and not icked up in check. This resulted in the auto-throttles<br />

not bringing sufficient power for takeoff. Manua f ly overridden and corrected during take-off roll with<br />

no further incident.<br />

Pacific random track crossin requiring manual entry of wa<br />

entry error by first<br />

crew combination followed E y duty hand-over prior to ran Error was not detected<br />

until aircraft had /eft correct waypoint towards incorrect navigation<br />

anomaly occurred. Procedures for manual entry and have deteriorated<br />

with increased automation.<br />

Puffing in a wrong departure in the FMS. Both pilots missed the entr The<br />

flown until ATC s otted it. PON 7 D was inadvertently entered insteaJof<br />

ID was a new B eparture included into the database, something which<br />

Information is presented to pilots on CRT or LCD screens. It is possible that pilots experience<br />

the same difficulties during the input of information as computer operators do when editing<br />

information on-screen. The development and application of advanced system logic would<br />

minimise the opportunity for pilots to 'execute' unintentional mistakes.

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