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Project management and the private finance initiative

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to secure <strong>the</strong> contract. In <strong>the</strong> early stages of procurement it is<br />

more closely related to what <strong>the</strong> public sector do, <strong>and</strong> as it<br />

progresses to preferred bidder stage <strong>the</strong> pendulum swings<br />

towards <strong>the</strong> <strong>private</strong> sector.<br />

In contrast, an external consultant involved in a public sector<br />

education project stated that in getting to preferred bidder:<br />

‘The bidders are always on <strong>the</strong> front foot, <strong>the</strong>y are always pushing<br />

to win, <strong>the</strong>y are pushing to show <strong>the</strong>mselves off, <strong>and</strong> <strong>the</strong>y’re<br />

pushing to get <strong>the</strong> deal moved along.’<br />

Thus, overall it appears to vary between <strong>the</strong> public <strong>and</strong> <strong>private</strong><br />

sector. However, in terms of project <strong>management</strong> it is <strong>the</strong>refore<br />

less important for <strong>the</strong> public sector to have a project manager<br />

because <strong>the</strong> deal would be pushed along regardless by <strong>the</strong><br />

bidder’s motivation. At preferred bidder stage <strong>the</strong> tables turn,<br />

because <strong>the</strong> public sector has selected one contractor <strong>and</strong> <strong>the</strong>re<br />

is pressure to agree a deal. This is a difficult stage for <strong>the</strong> public<br />

sector because it comes down to negotiations, <strong>and</strong> in general <strong>the</strong><br />

<strong>private</strong> sector will try to obtain concessions after <strong>the</strong>y are made<br />

preferred bidder prior to financial close.<br />

On <strong>the</strong> client-side, one project sponsor involved in a judicial<br />

project suggested that pre-contract all parties drive forward <strong>the</strong><br />

PFI project because <strong>the</strong>re is a mutual interest to try to reach a<br />

satisfactory conclusion. Post-contract, during <strong>the</strong> construction<br />

phase, <strong>the</strong> driver is very much on <strong>the</strong> SPV side because <strong>the</strong>y want<br />

to get <strong>the</strong> building operational <strong>and</strong> income-producing. However,<br />

during construction <strong>the</strong> public sector side will be pushing things<br />

such as design development.<br />

Overall <strong>the</strong> view was that <strong>the</strong>re are different drivers from <strong>the</strong><br />

various parties, but in general <strong>the</strong> drive to get <strong>the</strong> building ready<br />

for use comes from <strong>the</strong> SPV construction side. However, a<br />

Director of an SPV in <strong>the</strong> health sector pointed out that although<br />

<strong>the</strong> <strong>private</strong> sector has a vested interest in driving <strong>the</strong> PFI forward,<br />

whe<strong>the</strong>r in <strong>the</strong> bidding process or post-contract, project<br />

managers are not well skilled at driving things forward.<br />

3.6 Underst<strong>and</strong>ing PFI success<br />

Success is measured at different levels, depending on <strong>the</strong> project<br />

stage being measured. In general, success is dependent on<br />

underst<strong>and</strong>ing <strong>the</strong> o<strong>the</strong>r party’s needs <strong>and</strong> drivers for success. An<br />

SPV representative for a health project suggested that <strong>the</strong> long<br />

period of <strong>the</strong> relationship <strong>and</strong> how to maximise benefit is not<br />

necessarily understood:<br />

‘A client doesn’t always latch on to it because <strong>the</strong>y can’t quite get<br />

out of <strong>the</strong> more conventional way of thinking about "I’m going to<br />

get as much as I can out of this contractor" <strong>and</strong> it’s a problem for<br />

<strong>the</strong> contractor because <strong>the</strong>y don’t realise how much <strong>the</strong>y need to<br />

do to make a relationship work.’<br />

Success is measured at several levels within PFI schemes. The<br />

main contractor is responsible for completing <strong>the</strong> construction<br />

stage, which is one measurable outcome, but performance of <strong>the</strong><br />

contract once <strong>the</strong> building is ready for occupation <strong>and</strong> use is as<br />

important in terms of gauging success.<br />

17 chapter three Interviews with PFI practitioners <strong>Project</strong> <strong>management</strong> <strong>and</strong> <strong>the</strong> <strong>private</strong> <strong>finance</strong> <strong>initiative</strong><br />

One external consultant to a health project stated that <strong>the</strong>re is<br />

an attitude in <strong>the</strong> public sector that contractors should be denied<br />

access to profitability, <strong>and</strong> in <strong>the</strong> <strong>private</strong> sector <strong>the</strong>re are still<br />

contractors that just want to throw buildings up with no<br />

thought for <strong>the</strong> clients’ changing needs.<br />

Although success priorities might be different, a project must be<br />

fit for purpose <strong>and</strong> commercially viable. According to an external<br />

consultant for an education project:<br />

‘What constitutes success is an innovative arrangement that<br />

seems to work, <strong>and</strong> it has a pragmatic <strong>and</strong> balanced approach to<br />

<strong>the</strong> payment mechanism.’<br />

3.7 Future changes<br />

The interviews showed that:<br />

• There needs to be improved public sector underst<strong>and</strong>ing of<br />

project <strong>management</strong> roles <strong>and</strong> expertise available;<br />

• <strong>Project</strong> <strong>management</strong> needs to be involved early in <strong>the</strong> PFI process,<br />

both from <strong>the</strong> public sector <strong>and</strong> <strong>private</strong> sector points of view;<br />

• There needs to be greater st<strong>and</strong>ardisation in terms of streamlining<br />

processes <strong>and</strong> agreeing st<strong>and</strong>ard contract documents; <strong>and</strong><br />

• There needs to be better skills transfer within <strong>the</strong> public sector<br />

which can be founded on learning from experience.<br />

Very often public sector organisations do not provide adequate<br />

resources to manage PFI schemes. They need to provide <strong>the</strong> right<br />

level of administrative support for PFI projects. One respondent<br />

stated that a culture change is required in terms of <strong>the</strong> public<br />

sector informing staff about what is involved in PFI <strong>and</strong><br />

accepting that it is a huge drain on resources <strong>and</strong> time. Proper<br />

training for project managers in <strong>the</strong> public sector should also be<br />

undertaken in <strong>the</strong> future.<br />

According to one respondent, <strong>the</strong> PFI process is long drawn out<br />

<strong>and</strong> wasteful in resources, because five or six companies might<br />

bid for a project, with each company employing different teams<br />

<strong>and</strong> project managers. More st<strong>and</strong>ardisation <strong>and</strong> greater control<br />

at senior level of how contract risks are apportioned, so that<br />

control is kept at <strong>the</strong> principal level, not at <strong>the</strong> legal level, will<br />

clearly make a difference.<br />

One respondent suggested that <strong>the</strong> Private Finance Unit (PFU)<br />

should produce guidelines about <strong>the</strong> services of project<br />

<strong>management</strong> for hospital trusts, <strong>and</strong> advise trusts on <strong>the</strong> PFI<br />

process by producing a central knowledge base that can be<br />

bought into schemes to set <strong>the</strong>m up or help <strong>the</strong>m along.<br />

3.8 Conclusions<br />

The main findings from <strong>the</strong> interviews are summarised as follows:<br />

Management structures <strong>and</strong> <strong>the</strong> project manager’s role<br />

• All six case study projects had similar <strong>management</strong> structures<br />

that followed <strong>the</strong> conventional PFI model, comprising <strong>the</strong><br />

project sponsor, <strong>the</strong> SPV <strong>and</strong> <strong>the</strong> fund, which employed various<br />

specialist consultants.

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