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COVER COVER ARTICLE<br />

ARTICLE<br />

have already made investment plans in India in recent<br />

years. A number of cities have blossomed with<br />

suburban”Silicon Valley” type Special Economic<br />

Zones (SEZs). <strong>This</strong> is mostly driven due to strong<br />

growth in IT, BPO segments, increase in foreign<br />

travelers, emphasized focus on tourism by government,<br />

affordable airlines fares, etc. Bangalore,<br />

Hyderabad, Chennai, Gorgon, Pune and the outer<br />

edge of Mumbai are the areas attracting international<br />

investment and as expected, are the cities with the<br />

largest development pipelines. Combined, these cities<br />

account for 89 of the 161 projects in the pipeline and<br />

16,734 guestrooms, which is 68% of the rooms in<br />

India’s total pipeline<br />

Hospitality segment, just like many other segments<br />

in India is booming at an unprecedented pace. India<br />

faces a huge challenge of being “under roomed” while<br />

the economy is growing rapidly. <strong>This</strong> provides for a<br />

huge opportunity for hospitality industry. A lot of<br />

large real estate developers are also investing into this<br />

business to bridge the demand-supply gap and<br />

leverage the opportunity.<br />

What is evident from the above is that the<br />

hospitality sector has grown rapidly in the last decade<br />

and is ready to take off from here at a very high speed.<br />

Even though India having very high growth<br />

potentiality and equip with all other requirements in<br />

hospitality industry, yet has such a low percentage in<br />

terms of sector contribution to GDP. Therefore it needs<br />

the help of specialized professionals to fulfill the needs<br />

of the industry as a whole and hotels and restaurants<br />

in particular. In India till now hospitality has been<br />

seen as a much traditionally unique business and was<br />

dealt with the people who have required qualification.<br />

Professionals like CMAs and CAs have not shown a<br />

interest to join this sector so for. By witnessing the<br />

future growth potentiality of this sector, they are<br />

showing keen interest to get into this sector. Of course<br />

CMAs are more equipped to handle nuke and corner<br />

of this sector, because of their expertise and<br />

knowledge.<br />

For the purpose of identifying the pragmatic<br />

position of Cost and Management Accountants in<br />

hospitality industry one has to touch upon at least<br />

three broad areas like —<br />

01. Food service<br />

02. Lodging<br />

03. Traveling<br />

Cost and management accountant have knowledge<br />

and expertise to act all the three types of involvements.<br />

We can discuss this unique role in the following<br />

paragraphs.<br />

In the segment of food service<br />

Cost and management accountant with the<br />

expertise in quality improvement and cost reduction<br />

and strong background in analytical skill can help the<br />

food service segment witha.<br />

Fixing the reasonable and scientific price for<br />

food and beverages at hotels and restaurants.<br />

b. Analyzing and forecasting the short and long<br />

term demand for the products<br />

c. Reducing the overall cost by implementing the<br />

modern operational techniques.<br />

d. Maintaining the standard by Continuous<br />

improvement in quality of food and beverages<br />

e. Maintaining the minimum quality of inputs<br />

used for preparing food and beverages by prepurchase<br />

assessment of the inputs<br />

f. Completely avoiding the uncertain inconveniences<br />

in day to day affairs<br />

In the segment of Lodging<br />

a. Effective management of the rooms in lodges in<br />

such a way that rooms should not be vacant or over<br />

crowded.<br />

b. Effective management of luxury taxes in such a<br />

way that that should not be burden neither to the<br />

customers nor to the lodging houses.<br />

c. Allotment of rooms in such a way that expectations<br />

and availability should be perfectly matched.<br />

d. Reducing the overall cost of activities by<br />

effectively pre - planning the future course of action.<br />

e. Making proper arrangements for providing<br />

overall quality service to the esteemed customers.<br />

In the segment ofTravelling<br />

a. Preparations of relevant cost and financial<br />

reports and submit to the management for taking key<br />

decision and also giving valuable advices in decision<br />

making.<br />

b. Effective planning and management of the taxes<br />

in such a way that total taxable income of the travelling<br />

agencies will be minimum.<br />

c. Adaption and preparations of cost accounts as<br />

per new methods like Activity Based Costing,<br />

Balanced Score Card, Target Costing, value chain<br />

analysis, benchmarking etc.,<br />

d. Recommend and implement the new methods<br />

like unit costing, process costing, job costing, for<br />

calculating cost per kilo meter and cost per passenger<br />

kilometer which will help to fix the charges<br />

scientifically.<br />

Conclusions<br />

We have seen from the above that, the hospitality<br />

746 The Management Accountant |September 2011

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