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MERGER MERGER AND AND ACQUISITION<br />

ACQUISITION<br />

hinder the marriage of acquired and acquiring firm.<br />

So, most of the M & As could not reach the period of<br />

honeymoon. The success factors anticipated at the<br />

inception mostly go to the dogs. In the M&A,<br />

cherished goals are found to be difficult to reach.<br />

The most dreadful reasons inhabiting the M & A<br />

are outlined : below :<br />

Organizational Culture<br />

Culture is the software of human mind. It<br />

encompasses the beliefs, assumptions and values<br />

shared by the members of an organization. There are<br />

a number of groups and subgroups in the<br />

organization. Each group holds distinct attributes with<br />

its membership (Hogg and Terry, 2000), and<br />

individual’s identity is derived from that membership<br />

(Kramer, 1991). In M & A, individuals are found to<br />

loss their identity—it creates rivalry.<br />

Organizational cultures affect an individual’s<br />

commitment, satisfaction, and longevity within a<br />

group (O’Reilly et al, 1991). <strong>This</strong> culture also<br />

determines the roles of conduct, leadership styles,<br />

administrative procedures, rituals, and customs<br />

within the organization. Moreover, there might be<br />

psychological bonds within the group and these bonds<br />

are not easy to break (Larsson and Lubatkin ,2001).<br />

M & A will cut a sorry figure if the organizational<br />

culture is not properly addressed and comprehended.<br />

National Culture<br />

The national culture may cause tension during the<br />

integration process of two firms. The two firms of two<br />

countries appear to be compatible in organizational<br />

cultures. But the culture of one nation may differ from<br />

that of another. The geography, climate, economy,<br />

political system, racial mix, language, and educational<br />

system of a country may influence its nation (Very<br />

et al, 1997). As a consequence, organizations will<br />

rarely reach the depth and richness of socially shared<br />

understanding.<br />

Acculturation<br />

Berry (1980) finds that acculturation may change<br />

as result of contact between two different cultural<br />

groups. In case of M & A, acculturation process is<br />

essential. There are many individual groups along<br />

with different subcultures within these networks. The<br />

process of acculturation may vary between<br />

individuals and subgroups within an organization<br />

(Seo and Hill, 2005). The greater the cultural gap<br />

between the acquired and the acquiring firms, the<br />

lower the process of adaptation on the part of<br />

executives (Hambrick and Cannella, 1993). Therefore,<br />

poor acculturation is a significant reason for the failure<br />

of M&A.<br />

Social Identity<br />

Social identity of an individual is derived from his<br />

or her membership in group (Kramer, 1991). In the<br />

M&A, this identity was ignored and forced the<br />

executives to adapt the new organizational identities.<br />

Consequently, the employees of an organization react<br />

to the forced adaptation. These lead to serious<br />

organizational conflicts and disbeliefs at the<br />

leadership of the company. Social identity problem<br />

may create conflict between high status employees<br />

and low status employees, senior managers and junior<br />

managers, and the like. It is to be mentioned here that<br />

two blades of scissors are necessary for cutting cloth.<br />

Similarly, harmony of social identity in between firms<br />

is also essential. Due to the dearth of homogeneous<br />

social identity, M&A cannot succeed.<br />

Acculturation Perspective<br />

There are four modes of acculturation : deculturation,<br />

assimilation, separation and integration (Berry,<br />

1980). Deculturation occurs when the members of an<br />

organization do not retain their old culture or replace<br />

it with a new one. In case of assimilation, the members<br />

of an organization adopt the culture of another.<br />

According to separation, members of both organizations<br />

retain the original cultural identity. Integration<br />

ensures some degree of changes in the culture of both<br />

the organizations. The modes of acculturation may<br />

create cultural clash in communicating, planning,<br />

managerial authority, commitment, monitoring and<br />

teamwork (Marks and Mirvis, 1992). Inevitably,<br />

acculturation perspective is responsible for acculturation<br />

stress. It causes low morale, absenteeism, low<br />

turnover and decreased productivity in the<br />

organization (Cartwright and Cooper, 1993b).<br />

Effect of Cultural Clash in M&A<br />

Cultural clash fuels the fire of discontent in merger<br />

and acquisition. As a consequence, a number of pitfalls<br />

and bottlenecks creep in. Most of these hindrances are<br />

very difficult to overcome. However, the effects of<br />

cultural clash caused by M & A are identified as :<br />

General Problems<br />

The cultural clash between organizations creates<br />

some difficulties in communication, commitment,<br />

integration and resource sharing (Brock, 2005).<br />

Communication problems may result from language<br />

differences. Limited managerial and employee<br />

commitment may originate from pressure (Hambrick<br />

and Cannella, 1993, Haspeslagh and Jemison, 1991).<br />

Structural preferences complicate integration (Brock,<br />

2005). The sharing of resources is limited when skills<br />

and resources are not sufficiently pooled between two<br />

merging companies.<br />

The Management Accountant |September 2011 791

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