This Issue - Icwai
This Issue - Icwai
This Issue - Icwai
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COVER COVER ARTICLE<br />
ARTICLE<br />
amount to be transferred to the City Ledger and<br />
amount yet to be transferred to the City Ledger. The<br />
figure of Room revenue comes from Night Clerk’s<br />
Report and that of Food & Beverages income comes<br />
from White Report of the Night Clerk, and that<br />
relating to miscellaneous income from summary<br />
sheets of Miscellaneous Income.<br />
Management of credit transactions<br />
Proper accounting of all credit sales along with<br />
proper monitoring is the part of credit management.<br />
As far as in-house guests are concerned, their folio is<br />
transferred to Credit department for entry in City<br />
Ledger only when they have checked out. The amount<br />
due from such guests usually appears in Green Report<br />
of Night Clerk. At the end of the month, amount due<br />
from in-house guest who are yet to check out would<br />
be incorporated in the General Ledger on the basis of<br />
the Green Report of the last day of the previous month<br />
and its details be prepared by the Front Office/Night<br />
Clerk. Since different folios are maintained for various<br />
types of customers such as Credit Card Agencies,<br />
Travel Agencies, Airlines, Corporate Clients, Staff and<br />
others, there is a master folio which is also prepared<br />
—it is simply a summary of all the folios taken<br />
together and is prepared on daily basis.<br />
Management of cash transactions<br />
Cash at restaurants and bars is collected by the<br />
cashiers deputed at those outlets. The amount so<br />
collected is reported as cash sales in the Cashier<br />
summary sheets which comes to the Night Clerk who<br />
checks and total the same. Apart from this, cash is<br />
also collected at the front office from the guests of the<br />
hotel for which an imprest is maintained at the front<br />
office to meet such requirements of the foreign guests.<br />
Front office Cash Report is also prepared on a daily<br />
basis, and the cash so collected, along with the said<br />
report, comes to the back office on a daily basis. The<br />
money so collected in the form of Foreign Exchange<br />
cannot be utilized in any way and are to be deposited<br />
by an authorized person by the Reserve Bank of India.<br />
Consumption Analysis<br />
Consumption analysis is carried out of Food &<br />
Beverages department. As the inventory records of<br />
Food & Beverages are maintained by this department,<br />
every Food & Beverage material requisition comes to<br />
this department. The material requisition slip bears<br />
the name of the outlet to which materials are to be<br />
issued. Thus the inventory records are updated<br />
automatically. For costing purposes, there are separate<br />
cost centres. Total food consumption as well as<br />
beverage consumption for all outlets are computed<br />
separately. Thereafter, food cost percentage and<br />
beverage cost percentage are computed as :<br />
Food cost % = (Food consumption *100)/Food sales<br />
Beverage cost % = (Beverage consumption *100)/<br />
Beverage sales.<br />
These percentages are then compared with<br />
standard food and beverage cost percentage. The days<br />
when food cost percentage and beverage cost<br />
percentage are high are analyzed and reasons sorted<br />
out for the same. Similarly at the end of the month,<br />
food cost percentage and beverage cost percentage<br />
are computed. For the monthly figures, due account<br />
is taken of inventory in kitchen/bars & restaurants,<br />
both at the beginning as well at the end of the month,<br />
by the process of physical verification of various items.<br />
Likewise, another important cost control technique<br />
is determination of actual consumption of food and<br />
beverages and its comparison with that of the<br />
standard consumption determined earlier. For any<br />
abnormal variations, reasons are to be sorted out and<br />
necessary steps to be taken so that the same can be<br />
avoided, as far as possible, in future.<br />
Since all the items which are served in the<br />
restaurants have got standard recipes, the computer<br />
can be programmed in such a way that at the end of<br />
the day it can give details of physical quantity sold<br />
for all the items forming part of the menu. On the<br />
basis of the quantity sold and standard menus,<br />
standard quantity of raw materials consumed can be<br />
evaluated which should be compared with actual<br />
consumption of raw materials. If this difference is<br />
abnormal, reasons for the same must be sorted out.<br />
CMAs are better placed compared to other<br />
professionals in hospitality management.<br />
CMAs can play vital role to<br />
● Act as chief financial controller of the institution;<br />
● To get the records maintained as desired by the<br />
industry;<br />
● Employ proper administrative and accounting<br />
controls to limit the revenue leakage;<br />
● Establish cost guidelines and benchmarks to<br />
assist in analyzing variances at different levels;<br />
● Make most efficient use of all the available<br />
information for revenue budget and monitoring;<br />
● Develop tools for analysis and decision making<br />
at every stage of operation;<br />
● Constantly improve the process to monitor time<br />
spent on non-value added tasks;<br />
● Act as a guide to all those involved in the<br />
process at every stage of operation;<br />
● Assess cost-benefit analysis at various time<br />
intervals;<br />
As discussed earlier, CMAs play a crucial role at<br />
each stage in the institution to ensure the long term<br />
viability and constant profitability of the business. ❐<br />
The Management Accountant |September 2011 759