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COVER COVER ARTICLE<br />

ARTICLE<br />

amount to be transferred to the City Ledger and<br />

amount yet to be transferred to the City Ledger. The<br />

figure of Room revenue comes from Night Clerk’s<br />

Report and that of Food & Beverages income comes<br />

from White Report of the Night Clerk, and that<br />

relating to miscellaneous income from summary<br />

sheets of Miscellaneous Income.<br />

Management of credit transactions<br />

Proper accounting of all credit sales along with<br />

proper monitoring is the part of credit management.<br />

As far as in-house guests are concerned, their folio is<br />

transferred to Credit department for entry in City<br />

Ledger only when they have checked out. The amount<br />

due from such guests usually appears in Green Report<br />

of Night Clerk. At the end of the month, amount due<br />

from in-house guest who are yet to check out would<br />

be incorporated in the General Ledger on the basis of<br />

the Green Report of the last day of the previous month<br />

and its details be prepared by the Front Office/Night<br />

Clerk. Since different folios are maintained for various<br />

types of customers such as Credit Card Agencies,<br />

Travel Agencies, Airlines, Corporate Clients, Staff and<br />

others, there is a master folio which is also prepared<br />

—it is simply a summary of all the folios taken<br />

together and is prepared on daily basis.<br />

Management of cash transactions<br />

Cash at restaurants and bars is collected by the<br />

cashiers deputed at those outlets. The amount so<br />

collected is reported as cash sales in the Cashier<br />

summary sheets which comes to the Night Clerk who<br />

checks and total the same. Apart from this, cash is<br />

also collected at the front office from the guests of the<br />

hotel for which an imprest is maintained at the front<br />

office to meet such requirements of the foreign guests.<br />

Front office Cash Report is also prepared on a daily<br />

basis, and the cash so collected, along with the said<br />

report, comes to the back office on a daily basis. The<br />

money so collected in the form of Foreign Exchange<br />

cannot be utilized in any way and are to be deposited<br />

by an authorized person by the Reserve Bank of India.<br />

Consumption Analysis<br />

Consumption analysis is carried out of Food &<br />

Beverages department. As the inventory records of<br />

Food & Beverages are maintained by this department,<br />

every Food & Beverage material requisition comes to<br />

this department. The material requisition slip bears<br />

the name of the outlet to which materials are to be<br />

issued. Thus the inventory records are updated<br />

automatically. For costing purposes, there are separate<br />

cost centres. Total food consumption as well as<br />

beverage consumption for all outlets are computed<br />

separately. Thereafter, food cost percentage and<br />

beverage cost percentage are computed as :<br />

Food cost % = (Food consumption *100)/Food sales<br />

Beverage cost % = (Beverage consumption *100)/<br />

Beverage sales.<br />

These percentages are then compared with<br />

standard food and beverage cost percentage. The days<br />

when food cost percentage and beverage cost<br />

percentage are high are analyzed and reasons sorted<br />

out for the same. Similarly at the end of the month,<br />

food cost percentage and beverage cost percentage<br />

are computed. For the monthly figures, due account<br />

is taken of inventory in kitchen/bars & restaurants,<br />

both at the beginning as well at the end of the month,<br />

by the process of physical verification of various items.<br />

Likewise, another important cost control technique<br />

is determination of actual consumption of food and<br />

beverages and its comparison with that of the<br />

standard consumption determined earlier. For any<br />

abnormal variations, reasons are to be sorted out and<br />

necessary steps to be taken so that the same can be<br />

avoided, as far as possible, in future.<br />

Since all the items which are served in the<br />

restaurants have got standard recipes, the computer<br />

can be programmed in such a way that at the end of<br />

the day it can give details of physical quantity sold<br />

for all the items forming part of the menu. On the<br />

basis of the quantity sold and standard menus,<br />

standard quantity of raw materials consumed can be<br />

evaluated which should be compared with actual<br />

consumption of raw materials. If this difference is<br />

abnormal, reasons for the same must be sorted out.<br />

CMAs are better placed compared to other<br />

professionals in hospitality management.<br />

CMAs can play vital role to<br />

● Act as chief financial controller of the institution;<br />

● To get the records maintained as desired by the<br />

industry;<br />

● Employ proper administrative and accounting<br />

controls to limit the revenue leakage;<br />

● Establish cost guidelines and benchmarks to<br />

assist in analyzing variances at different levels;<br />

● Make most efficient use of all the available<br />

information for revenue budget and monitoring;<br />

● Develop tools for analysis and decision making<br />

at every stage of operation;<br />

● Constantly improve the process to monitor time<br />

spent on non-value added tasks;<br />

● Act as a guide to all those involved in the<br />

process at every stage of operation;<br />

● Assess cost-benefit analysis at various time<br />

intervals;<br />

As discussed earlier, CMAs play a crucial role at<br />

each stage in the institution to ensure the long term<br />

viability and constant profitability of the business. ❐<br />

The Management Accountant |September 2011 759

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