影響資訊系統推動成效之組織因素: 台中市與高雄市「地理 ... - 東吳大學
影響資訊系統推動成效之組織因素: 台中市與高雄市「地理 ... - 東吳大學
影響資訊系統推動成效之組織因素: 台中市與高雄市「地理 ... - 東吳大學
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
影 響 資 訊 系 統 推 動 成 效 之 組 織 因 素 45<br />
Factors Affecting Information Systems<br />
Construction in the E-Government Policy:<br />
A Study of Geographic Information Systems at<br />
the Taichung and Kaohsiung City Governments<br />
Chung-Pin Lee *<br />
Chi Huang ∗∗<br />
The development of the information systems (ISs) has become an important<br />
part of e-government policy in central and local governments. However, in spite of<br />
the huge amount of investment, the development of the ISs not only encounters<br />
many difficulties during its process of construction but also lacks effective<br />
evaluation on its implementation performance.<br />
By comparing the geographic information systems (GIS) constructed at the<br />
Taichung and Kaohsiung City Governments, this study examines the factors that<br />
influence the ISs construction from the public administration perspective. Our<br />
findings show that organizational and institutional dimensions are crucial for the<br />
success of GIS construction. Specifically, we find that leadership support, staff<br />
cooperation, and internal communication are the crux.<br />
We therefore conclude that, besides stressing the technical development, the<br />
construction of the ISs in the e-government policy should pay more attention on<br />
institutional design, staff education and training, and organizational coordination<br />
* Ph.D. Student, Department of Public Administration, National Chengchi University.<br />
∗∗ Professor, Department of Political Science, National Chung-Cheng University.