Pelan Strategik INTAN 2011-2015

strategic plan
shared values
PEOPLE-CENTRIC | Providing service to public servants with full commitment and politeness,
regardless of their rank, position and service. Relations with them should be more than that of
mere clientele and be strengthened by the bonds of friendship and family ties.
INTEGRITY | Providing service with full responsibility and honesty to complete a task as best
possible to produce output that is based on excellent work ethics and trustworthy behaviour.
PROFESSIONALISM | Working with full commitment by utilising competency and specific
expertise when executing a solution for each problem and suggesting improvements in the
work process towards provision of service exceeding expectations.
CREATIVE AND INNOVATIVE | In addition to quickly adapting to current challenges and
finding best solutions using creative and innovative efforts, to be constantly sensitive of and
attentive to the needs of stakeholders and the requirements of public servants.
ESPRIT DE CORPS | Applying energy, knowledge,
expertise and experience through strong esprit
de corps to achieve the organisation’s vision
and mission.
CONTINUOUS LEARNING | Striving
consistently and strategically “to learn,
unlearn and relearn” to increase
competency and expertise
towards producing solutions
a n d i m p r o v e m e n t s t o
achieve outcomes that are
optimum, accurate and
effective.
People-centric
Integrity
Professionalism
Creative & Innovative
Esprit de Corps
Continuous Learning
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INTAN STRATEGIC PLAN > 2011 - 2015