Pelan Strategik INTAN 2011-2015
Pelan Strategik INTAN 2011-2015
Pelan Strategik INTAN 2011-2015
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Effective Management of Practitioner-Based Expertise<br />
strategic thrust 4 E�ective Management of Practitioner - Based Expertise<br />
strategic thrust4<br />
Performance Indicators<br />
Who To Perform<br />
Time/Duration<br />
Target/Objective<br />
Activities/Programmes<br />
Strategy<br />
One (1) database created<br />
Deputy Director<br />
(Policy)<br />
January –<br />
December <strong>2011</strong><br />
To provide easy access<br />
to experts<br />
Establish an experts<br />
data-base<br />
Development of<br />
practitioner-based<br />
experts database<br />
Customer Satisfaction<br />
Index<br />
January <strong>2011</strong> –<br />
December <strong>2015</strong><br />
To enhance quality of <strong>INTAN</strong>’s<br />
training programmes<br />
Identify and appoint<br />
eminent experts<br />
One (1) blueprint<br />
established<br />
Deputy Director<br />
(Policy)<br />
January –<br />
December <strong>2011</strong><br />
To encourage those with<br />
professional experience<br />
and industry leaders to<br />
participate and contribute<br />
in learning and development<br />
programmes<br />
Provide hourly<br />
allowance rate based<br />
on experience,<br />
quali�cation and grade<br />
Provision of<br />
incentives<br />
<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 61 6/21/11 10:27 AM<br />
Expertise Certi�cation<br />
System established<br />
Deputy Director<br />
(Policy)<br />
January –<br />
December <strong>2011</strong><br />
To recognise and utilise<br />
expertise in the civil service<br />
Establish Expertise<br />
Certi�cation System<br />
61<br />
<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>