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Pelan Strategik INTAN 2011-2015

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Effective Management of Practitioner-Based Expertise<br />

strategic thrust 4 E�ective Management of Practitioner - Based Expertise<br />

strategic thrust4<br />

Performance Indicators<br />

Who To Perform<br />

Time/Duration<br />

Target/Objective<br />

Activities/Programmes<br />

Strategy<br />

One (1) database created<br />

Deputy Director<br />

(Policy)<br />

January –<br />

December <strong>2011</strong><br />

To provide easy access<br />

to experts<br />

Establish an experts<br />

data-base<br />

Development of<br />

practitioner-based<br />

experts database<br />

Customer Satisfaction<br />

Index<br />

January <strong>2011</strong> –<br />

December <strong>2015</strong><br />

To enhance quality of <strong>INTAN</strong>’s<br />

training programmes<br />

Identify and appoint<br />

eminent experts<br />

One (1) blueprint<br />

established<br />

Deputy Director<br />

(Policy)<br />

January –<br />

December <strong>2011</strong><br />

To encourage those with<br />

professional experience<br />

and industry leaders to<br />

participate and contribute<br />

in learning and development<br />

programmes<br />

Provide hourly<br />

allowance rate based<br />

on experience,<br />

quali�cation and grade<br />

Provision of<br />

incentives<br />

<strong>Pelan</strong> <strong>Strategik</strong> pg1-82.indd 61 6/21/11 10:27 AM<br />

Expertise Certi�cation<br />

System established<br />

Deputy Director<br />

(Policy)<br />

January –<br />

December <strong>2011</strong><br />

To recognise and utilise<br />

expertise in the civil service<br />

Establish Expertise<br />

Certi�cation System<br />

61<br />

<strong>INTAN</strong> STRATEGIC PLAN > <strong>2011</strong> - <strong>2015</strong>

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