16.11.2015 Views

Samsung Multifunzione a colori MultiXpress X7500LX (A3) (50ppm) - User Manual_36.16 MB, pdf, ENGLISH

Samsung Multifunzione a colori MultiXpress X7500LX (A3) (50ppm) - User Manual_36.16 MB, pdf, ENGLISH

Samsung Multifunzione a colori MultiXpress X7500LX (A3) (50ppm) - User Manual_36.16 MB, pdf, ENGLISH

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Solving other problems<br />

Common PostScript problems<br />

Problem Possible cause Suggested solutions<br />

The following situations are PS language specific and may occur when several<br />

printer languages are used.<br />

Problem Possible cause Suggested solutions<br />

The PostScript file<br />

cannot be printed<br />

The PostScript driver may<br />

not be installed correctly.<br />

• Install the PostScript driver.<br />

• Print a configuration page and<br />

verify that the PS version is<br />

available for printing.<br />

When printing a<br />

document in Mac<br />

with Acrobat<br />

Reader 6.0 or<br />

higher, colors<br />

print incorrectly<br />

The resolution setting in the<br />

printer driver may not be<br />

matched with the one in<br />

Acrobat Reader.<br />

Make sure that the resolution setting<br />

in your printer driver matches the one<br />

in Acrobat Reader.<br />

• If the problem persists, contact a<br />

service representative.<br />

Limit Check Error<br />

report prints<br />

A PostScript error<br />

page prints<br />

The optional tray<br />

is not selected in<br />

the driver<br />

The print job was too<br />

complex.<br />

The print job may not be<br />

PostScript.<br />

The printer driver has not<br />

been configured to<br />

recognize the optional tray.<br />

You might need to reduce the<br />

complexity of the page or install more<br />

memory.<br />

Make sure that the print job is a<br />

PostScript job. Check to see whether<br />

the software application expected a<br />

setup or PostScript header file to be<br />

sent to the machine.<br />

Open the PostScript driver properties,<br />

select the Device Options tab, and<br />

set the tray option.<br />

10. Troubleshooting<br />

274

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