Här - Göteborgs Auktionsverk

7 ANSVAR
7.1 Allmänt
För köp genom Götborgs Auktionsverk gäller
allmänna köprättsliga regler innebärande att
inlämnade föremål säljs i befintligt skick varvid
Kunden före försäljningen har erbjudits
möjlighet och uppmanats att undersöka föremålet.
GAV ansvarar inte för naturligt slitage,
skador och defekter såsom skador på tavelglas
och ramar eller för naturliga förändringar i levande
material såsom blekning av papper och
sprickbildningar i trä eller slitage i samband
med visning. GAVs ansvar gentemot Kunden,
oavsett anledningen därtill, för fel är begränsat
till provisionsavdrag eller att till Kunden som
mest återbetala det klubbade beloppet jämte
provision. GAV ansvarar således inte för direkta
eller indirekta skador eller andra kostnader som
Kunden drabbas av.
8 REKLAMATION
Kunden uppmanas efter avhämtning att undersöka
det köpta föremålet och omgående reklamera
fel som upptäcks till GAV. Ansökan om
reklamation skall ske skriftligen till GAV. Vid reklamationstillfället
skall Kunden återlämna det
köpta föremålet samt kopia av kvitto eller annat
giltigt bevis om betalning till GAV. Kunden skall
vidare ange namn, adress, telefonnummer och
betalningssätt. GAVs värderingsmän prövar efter
reklamation om föremålet är felaktigt och
om reklamation skett i rätt tid samt om utbetalning
skall ske till Kunden. För reklamation avseende
uppgift om upphovsman eller ursprung
gäller samma bestämmelser som för övriga reklamationer.
9 FORCE MAJEURE
GAV ansvarar inte för förlust som åsamkas
Kunden om GAV inte kunnat fullgöra viss
förpliktelse enligt Villkoren på grund av krig,
krigsliknande händelser, arbetskonflikt, myndighetsbestämmelser
eller annan olyckshändelse
eller omständighet som GAV inte kunnat
råda över eller förutse.
10 HANTERING AV PERSONUPPGIFTER
(PUL)
Personuppgiftslagen (PUL) syftar till att skydda
privatpersoner mot kränkning av den personliga
integriteten vid behandling av personuppgifter.
GAV informerar nedan om vilka rättigheter som
personuppgiftslagen stadgar samt GAVs hantering
av personuppgifter och för vilka ändamål
dessa används. Personuppgifter som lämnas
i samband med ett uppdrag, försäljning eller
köp eller inom ramen för ett kund-/avtalsförhållande
till GAV, behandlas av GAV för administration
och fullgörelse av GAVs skyldigheter
syftande till auktionsverksamheten och förpliktelser
enligt lag. Personuppgifterna kan komma
att användas för marknads- och kundanalyser,
statistik samt i marknadsföringssyfte. Personuppgifterna
kan komma att kompletteras genom
att uppgifter från privata och offentliga register
tillförs. Den som inte vill att hennes/hans
personuppgifter skall behandlas för ändamål
som rör direktmarknadsföring, kan skriftligen
anmäla detta till GAV och den som önskar få in-
formation om eller rättelse av sina personuppgifter,
vilka behandlas av GAV, kan inkomma
med en skriftlig begäran härom till GAV.
11 TVIST
Eventuella tvister i anledning av dessa allmänna
villkor skall avgöras enligt svensk lag och
med Göteborgs Tingsrätt som första instans.
_____________________
Dessa villkor gäller fr.o.m. 2012-01-01
Terms and conditions for purchase
1 GENERAL
The Auction House of Gothenburg (Swe: Göteborgs
Auktionsverk) (“GAV”) annually holds a
large number of public auctions where a client
(“Client”) can purchase items under the following
terms and conditions. GAV arranges traditional
hammer sales as well as online sale. All
items submitted to GAV are sold through commission
on the behalf of various clients.
1.1 Registration of the Client
It is required that the Client is registered in order
to participate in the auctions held by GAV.
By his/her registration the Client acknowledges
acceptance of the terms and
conditions set herein and agrees to comply with
them. First time buyers are required to provide
credit information upon request. If the registered
Client is a company or any other form of
legal entity it is required that the registration is
signed by an authorized signatory. GAV reserves
the right to independently refuse or suspend a
Client, either temporarily or definitely, if that
Client according to GAV has breached these
terms and conditions or fail to provide an acceptable
credit rating.
1.2 Auction catalogue and lot description
Items are photographed and shown in the auction
catalogue which is available at the website
of GAV. The items that are included in the
sale are presented with a catalogue text and
photograph. The purpose of the photograph is
merely to assist potential buyers in identifying
an item. For this reason possible damages or
deficiencies are not always visible in the photograph
or mentioned in the catalogue text.
The absence of such a reference shall in no
way imply that an object is free from any defect
or restoration. Nor does any reference to
particular defects imply the absence of any
other defects. The information contained in
the auction catalogue regarding authorship,
authenticity, age, technique, condition or provenance
or any information regarding the general
condition of the object, any damages or
repairs is thus merely to be seen as a guidance
to the Client. Watches and clocks are not sold
with the objective of functioning as timepieces
but rather as art objects. For that reason GAV
does not assume any liability for the mentioned
items proper functioning in a technical
sense. The technical and mechanical nature or
character of any item is not checked by GAV.
Stated sizes and carat of precious stones or
pearls may differ since they are not removed
from their framework when sized. The Client
may usually request a condition report of an
item before the sale. The request is to be made
to Customer Services by telephone or email in
good time before the sale starts. Please note,
that a supplementary condition report made by
GAV is to be considered merely as a subjective
statement on the condition of an item.
2 THE CLIENTS’S OBLIGATION TO EXAMINE
All items are sold as is. It is the Client’s responsibility
to examine and assess the condition
and quality of items and to verify that all
accessories, if any, are included before the
auction takes place. Any information regarding
an item in the catalogue are to be seen merely
as a guidance to the Client. Public viewings before
each sale offers the possibility to examine
the objects.
3 HAMMER-SALE
3.1 Bidding at the Auction room
Bidding in the auction room shall be done by
a clear voice or a clear sign. The auctioneer
decides which bid will prevail in the event of
two identical bids. The auctioneer will also determine
if the auction is to be resumed in the
event of uncertainty regarding the last declared
bid. The question regarding if a particular bid
is not be accepted is also decided solely by the
auctioneer. GAV reserves the right to refuse any
bid or entrance to the auction room for a legitimate
reason. A binding purchase according
to applicable sales of goods rules is at hand at
the fall of the hammer. A registered bid is at all
times binding.
3.2 Absentee bids
As a convenience of clients who are not present
at the auction in person GAV accepts written
purchase assignments registered via the
website of GAV. GAV bids on the behalf of the
Client up to the highest amount specified in
the purchase assignment. GAV does not assume
responsibility for faults that can arise as
a consequence of ambiguities in the purchase
assignment or for late submitted purchase assignments.
Bidding by means of a purchasing
assignment is done at the Client’s risk and
GAV does not assume any liability for the nonexecution
of the purchase assignment for any
reason what so ever. A registered bid is at all
times binding. A purchase assignment may be
revoked or amended only if an identifiable mistake
was made at the registration of the bid. A
request for revocation must be in writing and
must be customer service of GAV at hand at the
same time that is stated for purchase assignments.
In the event of identical bids, the first
submitted bid prevails over the latter one. The
Client must note that the customer number of
the Client is shown and ranked on the Internet,
before and after the date of auction. It is for the
Client to verify that the purchase assignment
has led to a purchase or not. The results of the
auction are presented at the website of GAV.
3.3 Telephone bids
GAV generally offers the opportunity of participation
in bidding by telephone. As a rule
it is required that an acceptable reference is
made to GAV. Requests for telephone bidding
shall be stated in writing to the customer service
of GAV no later than 16.00 on the day
prior to the date of the auction. The request
shall contain information regarding personal
data of the Client, specification of the concerned
items and finally, a telephonenumber
where the Client can be reached at the time
of the auction. Telephone bidding facilities
are limited to the number of telephone lines
available and requests are accepted on a first
come first serve basis. GAV may decide on the
priority between the bidders who have applied
for telephone bidding. The Client is obliged to
give a minimum bid matching the asking price.
Placing a bid by telephone is provided free of
charge. GAV will use reasonable efforts to contact
the Client but will not accept liability for
failure to do so or for errors and omissions in
connection with telephone bidding.
3.4 Bidding liabilities
GAV is not responsible for damage or losses
incurred due to technical error or problems
with the communication or similar. GAV does
furthermore not assume liability for the event
a bid is not registered, a bid is wrongly registered,
contact has not been established after
the bidding, or if the wrong bidder has been
contacted or if the item has been sold to other
than the highest bidder.
5 FEES AND ESTIMATES
5.1 Commission fee and hammer fee in connection
with a purchase
GAV will add a commission fee of 22,5 per
cent including VAT on each items sales price.
A hammer fee of 50 SEK is added to each lot.
VAT is only paid in regards to the commission
fee and not the amount paid for the item.
5.2 Resale right (Droit de suite)
According to the Swedish Act (1960:729) on
Copyright in literary and artistic works; a resale
right, so called B.U.S.-fee, is rendered for resale
of items protected by copyright. The fee
is set at 5 per cent of the sales price and is
accrued to the artist or his/hers surviving next
of kin until the 70th year after the death of
the artist. Items that are covered by this fee
aremarked with a capital (D) in the auction
catalogue. Changes regarding the resale right
can be notified before the auction service takes
place. The fee for resale right is not levied
regarding sales of less than 1/20 of the price
base amount pursuant to the Swedish National
Insurance act (2010:110).
5.3 Asking price
All submitted items for sale are given a starting
bid. The starting bid is based upon a market
conformed evaluation of the item, conducted
by the experts at GAV and is only meant to function
as guidance for the Client. The hammer
price may vary from the asking price. Bids below
the Seller’s reserve price are not accepted.
6 PAYMENT AND COLLECTION
6.1 Payment
All bids are binding to purchase. Payment
should be made within five days after the date
of the sale. Payment can be made to GAV’s
bank account or at the cashier’s desk by bank
or credit cards. A complimentary card fee will
be charged to any credit card payments as GAV
is acting commissioner. For security reasons
we do not accept cash payments. Always state
your customer ID and full name at payment.
All payments are to be made in Swedish kronor.
Detailed information regarding methods
of payment, account details etc. may be found
at the website www.goteborgsauktionsverk.se.
After the fifth day has passed unpaid and uncollected
lots will be subject to an additional
fee of 50 SEK per day/lot that will be added to
the final price. Furniture and large objects will
be charged with a double fee. In the event of
non-payment GAV reserves the right to annul
the purchase and the Client will be charged a
fee of 20% based on the final price; or sell the
item another Client; or have the item collected
by the Seller.
6.2 Collection
Purchased items are generally available for collection
directly during a hammer sale-sale, if
not otherwise stated. A receipt or other form
of valid proof in regards to payment is required
for collection. Payment in full must be made
to the cashier or to GAV’s bank account and
appear in GAV’s bank account before collection
can be made. Items that are not collected
within five days are kept at GAV on the Client’s
own risk. GAV does not assume liability for the
state of the item after the mentioned time period.
GAV is entitled to sell sold items that have
not been recovered after three months after
due warning. The Client will be liable for any
expenses and any divergence in price.
7 LIABILITY FOR DEFECT
7.1 General
General rules regarding sales of goods are applicable
for purchase of an item at auction. This
means that an item is sold as is and the Client
is given an opportunity and are encouraged
to examine an item before the auction takes
place. GAV does not assume liability for natural
wear, damages and defects upon picture
frames and glass in the frames or for alterations
in living material, such as wood cracks
or impairment and bleaching of paper resulting
from examination, exhibition or usage of an
item.GAV’s liability to the Client for any damage,
regardless of the reason why, is limited
to a decreased premium of purchase or at the
most a repayment of the hammer price. GAV is
not liable for direct or indirect damages or any
other cost that the Client might have.
8 COMPLAINTS
The Client is urged to examine the object at
collection and report any defects without delay.
A complaint shall be submitted in writing to
GAV. The purchased object shall be submitted
with the complaint as well as a copy of the receipt
or any other proof of full payment to GAV.
The Client shall also state full name, contact
details and preferred method of re-payment.
After the complaint is filed GAV’s experts will
verify if there is a fault, if the complaint has
been filed in time and if the Client should be
repaid. For complaints regarding authorship or
origin of an object the rules of general complaints
as stated above are applied.
9 FORCE MAJEURE
Under these terms and conditions GAV do not
assume the liability for losses incurred by the
Client attributable to the non-compliance of
these terms and conditions by GAV due to war,
warlike events or any other accident or circumstance
that could not be predicted or is out of
GAV’s control.
10 PROCESSEING PERSONAL DATA (PUL)
The Personal Data Act (“PUL”) aims to protect
individuals against privacy violations during the
management or processing of personal data.
The information below has the sole purpose
of informing about the rights that are granted
by PUL and GAV’s processing of personal data
and for which purposes they are used by GAV.
Personal data submitted in connection with an
assignment, sales or purchase or within the relationship
between the Client and GAV, is processed
by GAV for administrative purposes and
for the fulfilment of GAV’s duties according to
the business of auctions and its obligations under
the law. The personal data may be used for
market and customer analysis, statistical and
marketing purposes. The personal data may
become supplemented by the addition of data
from private and public records. An individual
who does not want his/hers personal data to be
processed for marketing purposes may notify
GAV in writing. Furthermore, an individual who
wishes to obtain information regarding his/hers
personal data may submit a written request to
GAV.
11 DISPUTES
Any and all disputes arising out of these terms
and conditions shall be governed by Swedish
law and settled by the Swedish courts.
These terms and conditions are valid from
2012-01-01. The terms and conditions are based
on the Swedish version (Swe: Köparvillkor)
and if inconsistent the Swedish version shall
prevail.
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