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76<br />

<strong>American</strong> <strong>Chamber</strong> <strong>of</strong> Commerce in Croatia YEARBOOK 2010<br />

TOYOTA CENTAR ZAGREB D.O.O.<br />

Address: Velikopoljska 1, 10000 Zagreb<br />

Phone: 385 1 6370 900<br />

Fax: 385 1 6370 902<br />

E-mail: prodaja@lexus.com.hr, prodaja@tcz.hr<br />

Website: www.lexus.com.hr, www.tcz.hr<br />

Membership type: PATRON<br />

Member since: 2008<br />

Year <strong>of</strong> company’s registration: 2004<br />

Number <strong>of</strong> employees: 56<br />

General activity: sales and maintenance <strong>of</strong> Toyota<br />

and Lexus vehicles<br />

Contact person:<br />

Saša Strakoš, Lexus Sales Director<br />

sasa.strakos@lexus.com.hr<br />

Maja Ćoso, Lexus Sales Assistant<br />

maja.coso@lexus.com.hr<br />

Igor Barković, Toyota Sales Director<br />

igor.barkovic@tcz.hr<br />

DESCRIPTION OF ACTIVITIES:<br />

“From this point on, I want everyone to give their best in our joint goal to produce top vehicles.”<br />

Kiichiro Toyoda, Establisher Toyota Motor Corporation, May 1939<br />

Nothing is that good that it cannot be better. This is one reason why we constantly strive in improving everything<br />

we do. This is not just our motto. Our vision is not a plaque that hangs on the wall and is not something we<br />

easily forget. It is simply the way we do our work. There is a special word in Japanese to explain this: “kaizen”.<br />

It means “continual improvement”, and this is the fundamental principle which leads us to complete quality.<br />

Every time you sit behind the wheel and turn on the engine <strong>of</strong> a Toyota or Lexus you feel confident. This feeling<br />

comes from the fact that the vehicle which you are driving is designed and constructed according to the<br />

highest standards <strong>of</strong> quality and reliability. For Toyota quality is not just a goal. It is a way <strong>of</strong> life.

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