Continuous Improvement and the Expansion of Quality ... - NCQA
Continuous Improvement and the Expansion of Quality ... - NCQA
Continuous Improvement and the Expansion of Quality ... - NCQA
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N AT I o N A l C o M M I T T E E f o R Q U A l I T y A S S U R A N C E<br />
appropriate to each age group. Childhood vaccinations included in <strong>the</strong> composite are DTaP/<br />
DT, hepatitis A, hepatitis b, HIb, IPV, MMR, pneumococcal conjugate <strong>and</strong> chicken pox vaccines,<br />
rotavirus, influenza <strong>and</strong> combinations. Adolescent vaccinations included in <strong>the</strong> composite are<br />
meningococcal, Tdap/Td <strong>and</strong> combinations.<br />
Consumer Experience is a summary <strong>of</strong> <strong>the</strong> following indicators: Getting Needed Care, Getting<br />
Care Quickly, How Well Doctors Communicate, Claims Processing, Customer Service, Rating <strong>of</strong><br />
Personal Doctor, Rating <strong>of</strong> Specialist, Rating <strong>of</strong> All Health Care <strong>and</strong> Rating <strong>of</strong> Plan.<br />
All rating summaries reflect ratings <strong>of</strong> 9 or 10 <strong>and</strong> all composites correspond to responses <strong>of</strong><br />
“Always.” The Diabetes composite summarizes <strong>the</strong> mean for <strong>the</strong> following indicators: blood<br />
Pressure Control (9%), lDl Cholesterol Screening, lDl Cholesterol Control (