23.03.2013 Views

Continuous Improvement and the Expansion of Quality ... - NCQA

Continuous Improvement and the Expansion of Quality ... - NCQA

Continuous Improvement and the Expansion of Quality ... - NCQA

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

128<br />

N AT I o N A l C o M M I T T E E f o R Q U A l I T y A S S U R A N C E<br />

appropriate to each age group. Childhood vaccinations included in <strong>the</strong> composite are DTaP/<br />

DT, hepatitis A, hepatitis b, HIb, IPV, MMR, pneumococcal conjugate <strong>and</strong> chicken pox vaccines,<br />

rotavirus, influenza <strong>and</strong> combinations. Adolescent vaccinations included in <strong>the</strong> composite are<br />

meningococcal, Tdap/Td <strong>and</strong> combinations.<br />

Consumer Experience is a summary <strong>of</strong> <strong>the</strong> following indicators: Getting Needed Care, Getting<br />

Care Quickly, How Well Doctors Communicate, Claims Processing, Customer Service, Rating <strong>of</strong><br />

Personal Doctor, Rating <strong>of</strong> Specialist, Rating <strong>of</strong> All Health Care <strong>and</strong> Rating <strong>of</strong> Plan.<br />

All rating summaries reflect ratings <strong>of</strong> 9 or 10 <strong>and</strong> all composites correspond to responses <strong>of</strong><br />

“Always.” The Diabetes composite summarizes <strong>the</strong> mean for <strong>the</strong> following indicators: blood<br />

Pressure Control (9%), lDl Cholesterol Screening, lDl Cholesterol Control (

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!