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2000 by the National Roofing Contractors Association. No

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In Part 3: Asphalt Shingle Warranties information is<br />

derived from two sources: an examination of <strong>the</strong><br />

warranty or guarantee document itself and <strong>the</strong><br />

manufacturer’s response to a questionnaire sent <strong>by</strong><br />

NRCA.<br />

All manufacturers listing asphalt shingles in <strong>the</strong> guide<br />

are invited to submit <strong>the</strong>ir warranties for examination<br />

and listing. Those without warranty listings have<br />

elected not to participate.<br />

For each warranty, <strong>the</strong>re are 20 categories, or items of<br />

information listed. The information provided in <strong>the</strong><br />

following categories was obtained <strong>by</strong> examination of<br />

<strong>the</strong> document itself.<br />

<strong>No</strong>. Item of Information<br />

1. Identity of issuing entity<br />

2. Title, original publication date, and identifying<br />

symbol (if any)<br />

3. Products covered<br />

4. Scope of coverage<br />

5. Length of coverage<br />

6. Nature of remedy<br />

7. Monetary limitations<br />

8. Specific exclusions from coverage<br />

9. Wind coverage/exclusion<br />

10. <strong>No</strong>tification of requirements<br />

11. Determination of warranty applicability and<br />

coverage<br />

13. Specific conditions that make warranty ineffective<br />

or void<br />

14. Inclusion of consequential damages<br />

15. Assignability<br />

18. Is <strong>the</strong> warranty an additional or exclusive remedy<br />

for <strong>the</strong> owner?<br />

19. Special features/conditions<br />

20. Executed <strong>by</strong> owner<br />

In addition, information in <strong>the</strong> following categories was<br />

provided <strong>by</strong> <strong>the</strong> manufacturer in response to a<br />

questionnaire accompanying <strong>the</strong> warranty document:<br />

<strong>No</strong>. Item of Information<br />

2. Title, original publication date, and identifying<br />

symbol (if any)<br />

3. Products covered (if products are not specified in<br />

<strong>the</strong> language of <strong>the</strong> warranty document)<br />

4 Scope of coverage<br />

5. Length of coverage<br />

6. Nature of remedy<br />

9. Wind coverage/exclusion<br />

10. Issuing entity manufacturers and/or sells shingles<br />

16. Cost to obtain<br />

17. Warranty backed <strong>by</strong> insurance coverage<br />

In response to this information, NRCA endeavors to<br />

prepare an accurate, comprehensive, and objective<br />

listing for each warranty submitted <strong>by</strong> a manufacturer.<br />

Generally, a separate listing is generated for each<br />

document. Sometimes, however, a manufacturer uses<br />

18<br />

<strong>the</strong> same warranty document to cover different<br />

products, and in <strong>the</strong> length of coverage, <strong>the</strong> cost to<br />

obtain it, <strong>the</strong> minimum charge, or <strong>the</strong> monetary<br />

limitation vary. In such cases, <strong>the</strong>re may be more than<br />

one listing for a particular warranty reflecting <strong>the</strong>se<br />

differences.<br />

A blank space appears for a category of information if a<br />

manufacturer does not provide <strong>the</strong> relevant data.<br />

Brackets ([ ]) are used in listings to indicate information<br />

that a manufacturer feels is pertinent but that may not<br />

be contained in <strong>the</strong> document or at least was not<br />

apparent to NRCA in its review. In effect, <strong>the</strong> use of<br />

bracketed statements provides a means for<br />

manufacturers to disagree with <strong>the</strong> analysis made of<br />

<strong>the</strong> document <strong>by</strong> NRCA; in some instances, <strong>the</strong>se<br />

statements may even contradict NRCA’s conclusions<br />

concerning <strong>the</strong> import of language in a warranty,<br />

In should be noted that <strong>the</strong> name of <strong>the</strong> manufacturer<br />

as it appears in Item 1 Identity of Issuing Entity may not<br />

necessarily be identical to or even similar to <strong>the</strong> one<br />

listed in <strong>the</strong> Index or in <strong>the</strong> asphalt shingle sections.<br />

This is because <strong>the</strong> name appearing in <strong>the</strong> warranty<br />

section is <strong>the</strong> name of <strong>the</strong> entity appearing in <strong>the</strong><br />

warranty document itself. For example, if a<br />

manufacturer changes its corporate name but does not<br />

change a warranty document that bore its original<br />

name, <strong>the</strong> original name will appear in <strong>the</strong> warranty<br />

section. In o<strong>the</strong>r sections of <strong>the</strong> Guide, if one company<br />

purchases <strong>the</strong> assets of ano<strong>the</strong>r, upon request NRCA<br />

simply moves <strong>the</strong> products of <strong>the</strong> acquired company<br />

under <strong>the</strong> name of <strong>the</strong> company that acquired it. In <strong>the</strong><br />

warranty section, on <strong>the</strong> o<strong>the</strong>r hand, this may not be<br />

possible until warranty documents bearing <strong>the</strong> new<br />

corporate name are provided to NRCA. Until that time,<br />

<strong>the</strong> name of <strong>the</strong> entity must remain as it appears in <strong>the</strong><br />

documents. An explanation of such situations is<br />

sometimes provided in a footnote in <strong>the</strong> warranty<br />

section in order to clarify an apparent discrepancy in<br />

corporate names.<br />

By necessity, <strong>the</strong> warranty listings in <strong>the</strong> Guide present<br />

ra<strong>the</strong>r succinctly a great deal of information contained<br />

in <strong>the</strong> manufacturer’s warranties, as well as <strong>the</strong> policies<br />

surrounding <strong>the</strong>m. For this reason, <strong>the</strong> reader should<br />

obtain and examine <strong>the</strong> warranty document itself,<br />

discuss additional questions with a representative of<br />

<strong>the</strong> party issuing <strong>the</strong> warranty, and obtain professional<br />

advice from counsel when desired. A warranty has<br />

significant legal consequences; <strong>the</strong>refore, all parties<br />

should understand <strong>the</strong> document at <strong>the</strong> outset of a<br />

construction project to preclude subsequent<br />

misunderstandings.<br />

The firm of Hendrick, Phillips, Schemm & Salzman,<br />

Atlanta, Ga., in cooperation with NRCA staff prepares<br />

<strong>the</strong> warranty section of <strong>the</strong> Steep-Slope <strong>Roofing</strong><br />

Materials Guide.

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