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2000 by the National Roofing Contractors Association. No

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Understanding <strong>the</strong> Warranty Listing<br />

Following are descriptions of <strong>the</strong> kind of data that is<br />

contained in <strong>the</strong> 20 categories of information included<br />

in each warranty listing.<br />

1. Identity of issuing entity: This is <strong>the</strong> name of <strong>the</strong><br />

legal entity that issues and is obligated to honor <strong>the</strong><br />

warranty document. In most instances, this entity is <strong>the</strong><br />

manufacturer of <strong>the</strong> product covered <strong>by</strong> <strong>the</strong> warranty<br />

(but see <strong>the</strong> explanation of Item 12 for information in<br />

this regard).<br />

2. Title, original publication date, and identifying<br />

symbol (if any): The title listed is <strong>the</strong> title printed on<br />

<strong>the</strong> warranty document. The original publication date is<br />

<strong>the</strong> date that <strong>the</strong> manufacturer first promulgated <strong>the</strong><br />

warranty form; <strong>the</strong> document may subsequently be<br />

reprinted in <strong>the</strong> exact same form. Some<br />

manufacturer’s warranties contain an identifying<br />

symbol, or code, that is frequently a combination of<br />

numbers and letters, usually in <strong>the</strong> bottom right-hand or<br />

left-hand corner of <strong>the</strong> document. This identifying<br />

symbol indicates <strong>the</strong> precise document that was<br />

reviewed <strong>by</strong> NRCA. (For <strong>the</strong> reader to be certain that<br />

<strong>the</strong> warranty document he has in his possession is <strong>the</strong><br />

same one listed in <strong>the</strong> Guide, <strong>the</strong> title of <strong>the</strong> document<br />

and <strong>the</strong> identifying symbol, if any, should match<br />

exactly.)<br />

3. Products covered: This is an enumeration of <strong>the</strong><br />

manufacturer’s asphalt shingle products that are<br />

covered <strong>by</strong> <strong>the</strong> warranty. If properly updated <strong>by</strong> <strong>the</strong><br />

manufacturer, <strong>the</strong> reader should be able to identify<br />

<strong>the</strong>se products in <strong>the</strong> asphalt shingle section.<br />

4. Scope of coverage: Information supplied in this<br />

category usually corresponds to <strong>the</strong> language used in<br />

<strong>the</strong> warranty document. Item 4a addresses whe<strong>the</strong>r<br />

<strong>the</strong> warranty provides coverage for defects in<br />

manufacture, as opposed to defects in application,<br />

which is covered in Item 4b. Virtually all asphalt<br />

shingle warranties provide coverage for leaks; o<strong>the</strong>rs<br />

may provide coverage for o<strong>the</strong>r defects and conditions.<br />

This will be noted in item 4c. Few asphalt shingle<br />

warranties provide coverage for defects in o<strong>the</strong>r roofing<br />

work besides <strong>the</strong> shingles; if coverage is extended to<br />

flashings, metal work, or related application, this will be<br />

noted in 4d.<br />

5. Length of coverage: This is <strong>the</strong> number of years<br />

for which <strong>the</strong> manufacturer will issue <strong>the</strong> warranty. The<br />

length of coverage will generally be stipulated to<br />

specific asphalt shingle products. Most coverage is<br />

prorated – that is, <strong>the</strong> coverage declines from <strong>the</strong><br />

original cost of <strong>the</strong> shingles based on a formula related<br />

to <strong>the</strong> number of months elapsed in <strong>the</strong> warranty.<br />

Details on <strong>the</strong> prorating schedule are provide in items<br />

5a, b, and c.<br />

19<br />

6. Nature of remedy: The heading states what action<br />

<strong>the</strong> manufacturer will take in <strong>the</strong> event that <strong>the</strong>re is a<br />

problem with <strong>the</strong> shingles covered under <strong>the</strong> warranty.<br />

The language used in this category generally parallels<br />

that appearing in <strong>the</strong> warranty document. For most<br />

asphalt shingle warranties, <strong>the</strong> remedy provided is<br />

payment for <strong>the</strong> purchase, or cost to repair or<br />

replacement of <strong>the</strong> shingles, often on a prorated basis.<br />

7. Monetary limitations: The information provided for<br />

this category indicates whe<strong>the</strong>r <strong>the</strong> warranty contains a<br />

monetary limitation of <strong>the</strong> manufacturer’s obligation<br />

under its warranty. The phrase none stated indicates<br />

that <strong>the</strong>re is no monetary limitation stated in <strong>the</strong><br />

document, meaning that <strong>the</strong> manufacturer is obligated<br />

to spend whatever sum is necessary in order to honor<br />

its warranty.<br />

8. Specific exclusions from coverage: Most roofing<br />

warranties state that leaks resulting from certain<br />

enumerated caused (e.g., natural disasters, tornadoes,<br />

abuse or misuse) will not be covered. A numeric code<br />

is used in this category to reference specific exclusions<br />

from coverage, a key for which is provided below. The<br />

list of specific exclusions is a compilation of those<br />

appearing in warranty documents submitted to NRCA;<br />

<strong>the</strong> language appearing in <strong>the</strong> index is not necessarily<br />

<strong>the</strong> exact language appearing in a specific warranty<br />

document, but it reflects <strong>the</strong> same exclusion.<br />

The absence of a specific exclusion from coverage<br />

does not necessarily mean that a warranty will be<br />

applicable to a condition or occurrence not specifically<br />

excluded. The applicability of <strong>the</strong> warranty will<br />

generally be determined from <strong>the</strong> information contained<br />

under <strong>the</strong> category Scope of Coverage.<br />

Index of Specifically Enumerated Exclusions from<br />

Coverage<br />

1. Natural disasters and acts of God (lightning,<br />

hurricanes, tornadoes, earthquakes)<br />

2. Hail<br />

3. Acts of negligence, abuse or misuse,<br />

accidents, vandalism<br />

4. Damage <strong>by</strong> structural failure; settlement;<br />

movement; distortion; warpage; or buckling or<br />

cracking or roof deck, walls, or foundation<br />

5. Failure of material and/or metal work not<br />

supplied <strong>by</strong> <strong>the</strong> manufacturer issuing <strong>the</strong><br />

warranty<br />

6. Changes, repairs, or alterations to roof or<br />

installation of equipment, fixtures, or utilities on<br />

or through roof after application<br />

7. Defects in, failure or improper application of;<br />

roof insulation, roof deck, or any o<strong>the</strong>r<br />

underlying surface or material used as a base<br />

over which <strong>the</strong> shingles are applied.<br />

8. Inadequate attic ventilation<br />

9. Traffic or storage of materials on roof<br />

10. Improper storage of shingles

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