Housing and Support Program (HASP): Final Evaluation Report
Housing and Support Program (HASP): Final Evaluation Report
Housing and Support Program (HASP): Final Evaluation Report
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
4.2.8 Amount of support required in the future<br />
Clients were asked to think about the amount of<br />
support they currently receive from their support<br />
workers <strong>and</strong> indicate the amount of support they<br />
would require in the next 12 months. The options<br />
were ‘more support’, ‘less support’ or the ‘same<br />
amount of support’. The responses are summarised<br />
in the graph below.<br />
Fig. 4.2.5 Perceptions of support required<br />
in the future<br />
Percent<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
More<br />
Same<br />
Amount of support in future<br />
Less<br />
Over one-third (37%) indicated that they would require<br />
more support in the next 12 months, while almost<br />
one-fi fth (19%) felt that they would require the same<br />
level of support that they currently receive. However,<br />
over 40% felt that they would require less support in<br />
the future.<br />
4.2.9 Client perceptions of non-clinical<br />
support services<br />
Clients were very satisfi ed by the support services<br />
provided by the NGO sector. They felt that their<br />
success in community living was, in part, attributed<br />
to their support agency. There was a perception that<br />
support agencies encouraged clients to participate<br />
in community activities:<br />
Since my last time in hospital, I’ve been here [in<br />
own home] for two years now, I haven’t had a<br />
hospitalisation yet, <strong>and</strong> there was one year I was in<br />
hospital nine times. I was pretty lost <strong>and</strong> since then,<br />
being involved with [XX support agency], they pushed<br />
me along, to get back…got me back to being involved<br />
in the community, be my friend, <strong>and</strong> helping me feel<br />
a lot better about my life now.<br />
Male consumer<br />
It is clear that while support workers assist clients<br />
with a number of activities necessary for daily living,<br />
they also provide social support to many clients:<br />
No I wouldn’t be able to do it without the support<br />
workers. Just the social interaction, like having a<br />
cuppa, talking about the day’s events <strong>and</strong> what I’m<br />
doing for the next week. Even to just watch a DVD<br />
or share a meal it’s just the social side of it… Yeah…<br />
So that’s very important.<br />
Female consumer<br />
4.2.10 Case Manager perceptions<br />
of non-clinical support services<br />
Case Managers were appreciative of the support<br />
provided by the NGO sector. There was a perception<br />
that <strong>HASP</strong> in general, <strong>and</strong> the input from support<br />
workers in particular, had resulted in a more stable<br />
lifestyle for clients. Refl ecting on the benefi ts of the<br />
program, a Case Manager detailed how <strong>HASP</strong> had<br />
assisted one of his clients:<br />
It seems to take a signifi cant load off, because<br />
the client is a much more stable, gets an awful lot<br />
of input from the NGO that is working with him…<br />
they put a lot of work in with training, job training<br />
<strong>and</strong> social skills training, the client has actually<br />
gone from someone who was an alcoholic, drugusing<br />
street person, to someone who is settled in<br />
a unit, <strong>and</strong> is going out regularly to a place where<br />
he is doing some proper type work, cut down on<br />
the alcohol, got rid of the drugs, cleaned himself<br />
up, so that takes away a lot of stuff, we’d normally<br />
be chasing him, he’s on a depot, <strong>and</strong> he comes<br />
in on the dot, every two weeks, instead of being<br />
chased all around the place, it’s vastly improved his<br />
lifestyle, <strong>and</strong> the way he mixes in the community,<br />
he’s got much more stuff he does outside now, than<br />
he used to, so I think it’s good.<br />
Case Manager<br />
<strong>Housing</strong> <strong>and</strong> <strong>Support</strong> <strong>Program</strong> (<strong>HASP</strong>)<br />
41