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Regional Generic Provider Agreement - Ohio Department of Job and ...

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Appendix N<br />

Covered Families <strong>and</strong> Children (CFC) population<br />

Page 3<br />

In situations where a penalty is assessed for a violation an MCP has previously been<br />

assessed a CAP (or any penalty or any other related written correspondence), the MCP<br />

may be assessed escalating penalties.<br />

B. Quality Improvement Directives (QIDs) – A QID is a general instruction that directs<br />

the MCP to implement a quality improvement initiative to improve identified<br />

administrative or clinical deficiencies. All QIDs remain in effect for twelve months from<br />

the date <strong>of</strong> implementation.<br />

MCPs may be required to develop QIDs for any instance <strong>of</strong> noncompliance.<br />

In situations where ODJFS has already determined the specific action which must be<br />

implemented by the MCP or if the MCP has failed to submit a QID, ODJFS may require<br />

the MCP to comply with an ODJFS-developed or “directed” QID.<br />

In situations where a penalty is assessed for a violation an MCP has previously been<br />

assessed a QID (or any penalty or any other related written correspondence), the MCP<br />

may be assessed escalating penalties.<br />

C. Points - Points will accumulate over a rolling 12-month schedule. Each month, points<br />

that are more than 12-months old will expire. Points will be tracked <strong>and</strong> monitored<br />

separately for each <strong>Agreement</strong> the MCP concomitantly holds with the BMHC, beginning<br />

with the commencement <strong>of</strong> this <strong>Agreement</strong> (i.e., the MCP will have zero points at the<br />

onset <strong>of</strong> this <strong>Agreement</strong>).<br />

No points will be assigned for any violation where an MCP is able to document that the<br />

precipitating circumstances were completely beyond their control <strong>and</strong> could not have<br />

been foreseen (e.g., a construction crew severs a phone line, a lightning strike blows a<br />

computer system, etc.).<br />

C.1. 5 Points -- Failures to meet program requirements, including but not limited<br />

to, actions which could impair the member’s ability to obtain correct<br />

information regarding services or which could impair a consumer’s or member’s<br />

rights, as determined by ODJFS, will result in the assessment <strong>of</strong> 5 points.<br />

Examples include, but are not limited to, the following:<br />

• Violations which result in a member’s MCP selection or termination<br />

based on inaccurate provider panel information from the MCP.<br />

• Failure to provide member materials to new members in a timely<br />

manner.<br />

• Failure to comply with appeal, grievance, or state hearing<br />

requirements, including the failure to notify a member <strong>of</strong> their right to<br />

a state hearing when the MCP proposes to deny, reduce, suspend or

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