Regional Generic Provider Agreement - Ohio Department of Job and ...
Regional Generic Provider Agreement - Ohio Department of Job and ...
Regional Generic Provider Agreement - Ohio Department of Job and ...
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Appendix G<br />
Covered Families <strong>and</strong> Children (CFC) population<br />
Page 12<br />
• Re-evaluation <strong>of</strong> a member's risk level with adjustment to<br />
the level <strong>of</strong> case management services provided.<br />
4. Coordination <strong>of</strong> Care <strong>and</strong> Communication<br />
The MCP must provide case management services for:<br />
• all CSHCN, including the ODJFS m<strong>and</strong>ated conditions as<br />
specified in Appendix M, Case Management Program<br />
Performance Measures;<br />
• all members enrolled in an MCP’s CSMM program as<br />
specified in Section G(3)(a)(i); <strong>and</strong><br />
• adults whose health conditions warrant case management<br />
services.<br />
Case management services should not be limited only to<br />
members with the m<strong>and</strong>ated conditions.<br />
There should be an accountable point <strong>of</strong> contact (i.e., case<br />
manager) who can help obtain medically necessary care,<br />
assist with health-related services <strong>and</strong> coordinate care needs.<br />
The MCP must arrange or provide for pr<strong>of</strong>essional case<br />
management services that are performed collaboratively by a<br />
team <strong>of</strong> pr<strong>of</strong>essionals appropriate for the member’s condition<br />
<strong>and</strong> health care needs. At a minimum, the MCP’s case<br />
manager must attempt to coordinate with the member’s case<br />
manager from other health systems, including behavioral<br />
health. The MCP must have a process to facilitate, maintain,<br />
<strong>and</strong> coordinate communication between service providers, the<br />
member, <strong>and</strong> the member’s family. The MCP must have a<br />
provision to disseminate information to the member/caregiver<br />
concerning the health condition, types <strong>of</strong> services that may be<br />
available, <strong>and</strong> how to access the services.<br />
The MCP must implement mechanisms to notify all<br />
Members with Special Health Care Needs <strong>of</strong> their right to<br />
directly access a specialist. Such access may be assured<br />
through, for example, a st<strong>and</strong>ing referral or an approved<br />
number <strong>of</strong> visits, <strong>and</strong> documented in the care treatment plan.<br />
iv. Case Management Strategies<br />
The MCP must follow best-practice <strong>and</strong>/or evidence based<br />
clinical guidelines when developing a member’s care treatment<br />
plan <strong>and</strong> coordinating the case management needs. The MCP