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Regional Generic Provider Agreement - Ohio Department of Job and ...

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Appendix D<br />

Covered Families <strong>and</strong> Children (CFC) population<br />

Page 4<br />

d. Monthly member roster (MR): ODJFS verifies managed care plan enrollment on a<br />

monthly basis via the monthly membership roster. ODJFS or its designated entity<br />

provides a full member roster (F) <strong>and</strong> a change roster (C) via HIPAA 834 compliant<br />

transactions.<br />

e. Monthly Premiums <strong>and</strong> Delivery Payments: ODJFS will remit payment to the MCPs<br />

via an electronic funds transfer (EFT), or at the discretion <strong>of</strong> ODJFS, by paper<br />

warrant.<br />

f. Remittance Advice: ODJFS will confirm all premium payments <strong>and</strong> delivery<br />

payments paid to the MCP during the month via a monthly remittance advice (RA),<br />

which is sent to the MCP the week following state cut-<strong>of</strong>f. ODJFS or its designated<br />

entity provides a record <strong>of</strong> each payment via HIPAA 820 compliant transactions.<br />

g. MCP Reconciliation Assistance: ODJFS will work with an MCP-designated<br />

contact(s) to resolve the MCP’s member <strong>and</strong> newborn eligibility inquiries, premium<br />

<strong>and</strong> delivery payment inquiries/discrepancies <strong>and</strong> to review/approve hospital<br />

deferment requests.<br />

16. ODJFS will make available a website which includes current program information.<br />

17. ODJFS will regularly provide information to MCPs regarding different aspects <strong>of</strong> MCP<br />

performance including, but not limited to, information on MCP-specific <strong>and</strong> statewide<br />

external quality review organization surveys, focused clinical quality <strong>of</strong> care studies,<br />

consumer satisfaction surveys <strong>and</strong> provider pr<strong>of</strong>iles.<br />

18. ODJFS will periodically review a r<strong>and</strong>om sample <strong>of</strong> online <strong>and</strong> printed directories to<br />

assess whether MCP information is both accessible <strong>and</strong> updated.<br />

19. Communications<br />

a. ODJFS/BMHC: The Bureau <strong>of</strong> Managed Health Care (BMHC) is responsible for<br />

the oversight <strong>of</strong> the MCPs’ provider agreements with ODJFS.<br />

Within the BMHC, a specific Contract Administrator (CA) has<br />

been assigned to each MCP. Unless expressly directed<br />

otherwise, MCPs shall first contact their designated CA for<br />

questions/assistance related to Medicaid <strong>and</strong>/or the MCP’s<br />

program requirements /responsibilities. If their CA is not available<br />

<strong>and</strong> the MCP needs immediate assistance, MCP staff should<br />

request to speak to a supervisor within the Contract Administration<br />

Section. MCPs should take all necessary <strong>and</strong> appropriate steps to

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