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View/Open - University of Zululand Institutional Repository

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3.4.4 TR>\NSACTION<br />

Transaction is the outcome <strong>of</strong> interaction. It is the observable behaviours <strong>of</strong> human<br />

beings interacting with their environment. It represents the evaluation component <strong>of</strong><br />

human interactions involving negotiation and social exchange. When interaction occurs<br />

between two parties, like a patient and a nurse, they negotiate and come out with the<br />

decision <strong>of</strong>what should be done, and goals are achieved; which is the transaction.<br />

3.4.5 ROLE<br />

It is a set <strong>of</strong>behaviours expected <strong>of</strong>persons occupying a position in a social system. It is<br />

accompanied by rights and obligations in a position. It is important that roles be<br />

understood and correctly interpreted to avoid conflict.<br />

3.4.6 STRESS<br />

Stress is a dynamic state whereby a human being interacts with the environment to<br />

maintain balance for growth, development and performance. It is an energy response <strong>of</strong><br />

an individual to persons, objects and events, usually called stressors. The level <strong>of</strong>stress<br />

differs from individual to individual and decreases the ability <strong>of</strong>the individual to attain<br />

goals.<br />

3.4.7 GROWTH Arm DEVELOPMENT<br />

Growth and development are defined as the continuous changes in individuals at the<br />

cellular, molecular and behavioural levels <strong>of</strong>activities. It is the process that takes place in<br />

the life <strong>of</strong>individuals that help them move from potential capacity for achievement to<br />

self-actualization.<br />

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