Trend Micro ScanMail for Microsoft Exchange Getting Started Guide

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Getting Support and Contacting Trend Micro Chapter 6 This chapter discusses how to perform miscellaneous administrator tasks as well as how to get technical support. In this chapter, you will find information about: Contacting Technical Support starting on page 6-2 Before Contacting Technical Support on page 6-3 Contacting Trend Micro starting on page 6-4 Known Issues starting on page 6-5 6-1
Trend Micro ScanMail for Microsoft Exchange Getting Started Guide Contacting Technical Support 6-2 There is an abundance of security information and support available through the Web site. You can find the following: Downloadable product upgrades, component updates and hot fix patches Security advisories on the latest outbreaks Downloadable trial versions of Trend Micro products Expert advise on specific viruses/malware in the wild and computer security in general An encyclopedia of computer security information, white papers, and virus/malware statistics Free downloadable software for virus scans, web feeds, and security testing To contact Trend Micro technical support: 1. Visit the following URL: http://kb.trendmicro.com/solutions/ 2. Click the link for the region you want to contact and follow the instructions for contacting support in that region. You can find Trend Micro contacts in the following regions: Asia/Pacific Australia and New Zealand Latin America United States and Canada.
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Trend Micro ScanMail for Microsoft Exchange Getting Started Guide

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