Trend Micro ScanMail for Microsoft Exchange Getting Started Guide

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To access Global Reports: 1. Click Reports on the main menu. Introducing Trend Micro Control Manager 2. On the left most menu under Reports, click Global Report Profile. 3. When multiple reports are available, sort reports according to Report Profile or Last Created date. Note: Only the parent server can display the global report profiles. When you have multiple reports available, sort reports according to Report Profile name or Date Created. Understanding Report Templates A report template outlines the look and feel of Control Manager reports. In particular, a template defines which sections appear in a report: Headers Report body Footers Trend Micro Control Manager 3.5 adds 3 new report templates to the 77 previously available since Control Manager 3.0 Service Pack 3. The reports added in Control Manager 3.0 Service Pack 3 fall into five categories: Desktop, Fileserver, Gateway, MailServer and Executive Summary. The new reports in Control Manager 3.5 fall into a new 6th category: Network Products. This category offers reports related to Network VirusWall. Note: In Control Manager 3.5 spyware/grayware are no longer considered viruses/malware. This change effects the virus count in all original virus related reports. To generate these reports, click Reports on the main menu, then click Create Report Profile under Local Report Profile on the navigation menu. In the Contents tab that appears in the working area, you can enter a report name, an optional report title and an optional report description. Use the Report Category list to peruse the six C-45
Trend Micro ScanMail for Microsoft Exchange Getting Started Guide C-46 categories of reports listed below. Clicking a mark into a check box includes the associated report in the final exported report file. Control Manager 3.5 also provides 18 templates stored in \Program Files\Trend Micro\Control Manager\Reports as Crystal Report version 9 files (*.rpt). These templates also apply to Local and Global reports.. Understanding Report Profiles A profile lays out the content (template and format), target, frequency, and recipient of a report. You can view reports in the following file formats: RTF: Rich text format; use a word processor (for example, Microsoft Word) to view *.RTF reports PDF: Portable document format; use Adobe Reader to view *.PDF reports ActiveX: ActiveX documents; use a Web browser to view reports in ActiveX format Note: Control Manager cannot send reports in ActiveX format as email attachments. RPT: Crystal Report format; use Crystal Smart Viewer to view *.RPT reports After generating the report, Report Server launches the default viewer for that report file format. For RPT reports, you must have the Crystal Smart Viewer installed. Create Report Profiles Creating a report profile is a five-step process. Creating local or global reports, the process stays very similar. The process to create a report profile is as follows: Step 1: Select whether to create a local or global report Step 2: Configure the Contents tab settings Step 3: Configure the Targets tab settings Step 4: Configure the Frequency tab settings Step 5: Configure the Recipient tab settings
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