Postal Bulletin 22086 - October 3, 2002 - USPS.com® - About

POSTAL BULLETIN 22086 (10-3-02)
other undeliverable mailpiece bearing the “Change Service
Requested” endorsement.
In keeping with the current process, UAA Delivery Confirmation
or Signature Confirmation pieces that contain an
Address Change Service (ACS) participant code will be
sent to the appropriate CFS site for processing. The CFS
site will process the address correction notifications and
then dispose of the pieces according to the approved treatment
in DMM F010.5.0 for pieces endorsed “Change Service
Requested.” The Delivery Confirmation or Signature
Confirmation barcode will not affect the disposal of such
pieces.
Address Change Service
Except for Periodicals mail, authorized ACS participants
must use either “Address Service Requested” or “Change
Service Requested” with an ACS participant code. For Periodicals
mail, an ACS participant code may be used either
with mail endorsed “Address Service Requested” or without
any ancillary service endorsement.
Employees are reminded that all undeliverable mail
bearing both an ACS participant code in the address block
and an ancillary service endorsement must be sent to the
appropriate CFS site. Some employees mistakenly assume
that the only UAA ACS mail that is to be sent to a CFS site
is mail for which addressees have filed a change-ofaddress
order. This assumption is not correct.
In addition to those situations where an addressee
moves and files a change-of-address order, there can be
other reasons for UAA ACS mail as shown in DMM Exhibit
F010.4.1. Some of those reasons include cases where the
addressee has moved and has not filed a change-ofaddress
order (“Moved, Left No Address”) or the mail
shows an insufficient address or contains a house number
or street name that does not exist. Mailers using ACS as a
cost-effective means to maintain address lists expect to receive
information electronically for all UAA mail from offices
that utilize CFS sites.
Scanning Reminder
Employees are also reminded of the extreme importance
in properly scanning every piece of mail that bears a
Delivery Confirmation service or Signature Confirmation
service barcode. Mailers and parcel shippers wanting to
use “Change Service Requested” with Delivery Confirmation
or Signature Confirmation have cited the critical need
of obtaining a Delivery Confirmation or Signature Confirmation
scan from a delivery unit to learn when the mail was not
deliverable as addressed.
Limitations on Endorsement Use
Mailers and shippers of perishable items planning to
use the “Change Service Requested” ancillary service
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endorsement with Delivery Confirmation service or, where
available, Signature Confirmation service, are reminded of
the following:
First-Class Mail Items. The endorsement is available
for First-Class Mail items only with participation
in ACS. For First-Class Mail items, Delivery Confirmation
service or Signature Confirmation service is
available only for parcels or parcel-shaped mail as
defined in DMM C100.5.0.
Priority Mail Items. The endorsement is available
for Priority Mail items only with participation in ACS.
For Priority Mail items, only perishable matter may
bear the “Change Service Requested” endorsement.
Standard Mail Items. The endorsement is available
for Standard Mail items with or without participation in
ACS. For Standard Mail items, Delivery Confirmation
service is the only special service available with
“Change Service Requested.” Any Standard Mail
item using a special service must be subject to the residual
shape surcharge.
Package Services Items. The endorsement is available
for Package Services items with or without participation
in ACS. For Package Services mail,
Delivery Confirmation service and Signature Confirmation
service are limited to parcels and may not
be used on flat-size mail.
We will incorporate these revisions into the printed version
of DMM 58 and into the monthly update of the online
DMM available via Postal Explorer at http://pe.usps.gov.
Domestic Mail Manual (DMM)
* * * * *
E Eligibility
* * * * *
E600 Standard Mail
E610 Basic Standards
* * * * *
9.0 SPECIAL SERVICES
[Renumber old 9.1 through 9.3 as new 9.2 through 9.4.]
[Add new 9.1 to read as follows:]
9.1 Available Services
Only the following special services may be used with Standard
Mail that is eligible under 9.2:
a. Bulk insurance.
b. Return receipt for merchandise.
c. Delivery Confirmation (electronic option only).