Postal Bulletin 22086 - October 3, 2002 - USPS.com® - About

POSTAL BULLETIN 22086 (10-3-02)
EXPRESS MAIL SERVICE
International and Domestic Express Mail Pieces Receive the Same Level of Service
International Express Mail pieces receive the same
level of service as Domestic Express Mail pieces.
Foreign countries sending mail via Express Mail service
use a variety of label styles for Express Mail; however, they
all use the same logo. To easily identify the mail that is to
receive Express Mail service initiated in the foreign countries,
the Postal Service has developed a standard label —
PS Form 5626, Global Express Mail Service–Delivery Receipt
for Inbound EMS Service — that has similar features
to the Domestic label (Label 11-B, Express Mail Post Office
to Addressee). The Postal Service employee places a PS
Form 5626 on each International Express Mail piece the
first time it is entered into the U.S. Postal Service processing
environment.
One difference between the two labels is that the
Domestic Label 11-B does indicate the scheduled delivery
date and time, whereas PS Form 5626 applied to international
Express Mail does not indicate the scheduled delivery
date and time. However, PS Form 5626 does indicate
the date and time of the arrival of the Express Mail piece
into the U.S. Postal Service processing environment. This
information is not to be used as the determining factor as to
whether or not the International Express Mail piece has
failed its commitment. There are other scanning events that
are not noted on the label, such as out-of-Customs scans,
that determine the date and time of delivery. This is why it is
very important that the delivery unit delivers an International
Express Mail piece the day it arrives in the delivery unit,
just like a Domestic Express Mail piece.
On page 4, there is a visual aid showing both PS Form
5626 and Label 11-B and indicating that both use the
Express Mail logo and receive the same level of service. In
addition to the two labels, there is a picture of the logo used
by foreign countries on their Express Mail pieces. It is the
same logo as the domestic logo, except it has different colors
— orange is used for the lines in the logo, and the lettering
is blue.
In an effort to provide employee awareness, please remove
page 4 (or make a copy of it) and post it in any area
of your facility where Express Mail is processed. All supervisors
and carriers should be made aware of the service
commitment to deliver International Express Mail.
3
— International Network Operations,
Network Operations Management, 10-3-02