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Deployment Guide for Maximum Security Environments - Polycom

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<strong>Deployment</strong> <strong>Guide</strong> <strong>for</strong> <strong>Maximum</strong> <strong>Security</strong> <strong>Environments</strong><br />

<strong>Polycom</strong> HDX Systems, Version 3.0.5<br />

Data Cleansing<br />

Data cleansing is a process by which any user or system data that has resulted<br />

from the use of the system is removed and replaced with only the user and<br />

system data that originally shipped with the system from the factory. It is<br />

separate from any process that restores the original factory-installed software<br />

to the system. Having a separate “Data Cleansing” process is important, as it<br />

is sometimes useful when redeploying a system previously used in one<br />

location to another location where, <strong>for</strong> security reasons, any in<strong>for</strong>mation about<br />

the previous use of the system cannot be left on it.<br />

With HDX system software version 3.0.5 and later, issuing the following<br />

parameters with the resetsystem command using the API (application<br />

programming interface) removes user- and site-specific data from the<br />

non-volatile memory, which is also called flash memory:<br />

• deletesystemsettings<br />

• deletelocaldirectory<br />

• deletelogs<br />

• deletecdr<br />

• deletecertificates<br />

Using any one of the previous parameters cleanses the associated user or<br />

system data. For example, if you issue the command resetsystem<br />

deletelocaldirectory or resetsystem deletelogs, only the local<br />

directory or system logs will be deleted. None of the other portions of user or<br />

system data are affected.<br />

Issuing the command with all of the previous parameters, as in resetsystem<br />

deletesystemsettings deletelocaldirectory deletelogs deletecdr<br />

deletecertificates, results in removal of all user and system data and<br />

represents the state of the unit when shipped from the factory.<br />

Points to note about data cleansing:<br />

• To “cleanse” the data from the system and restore the original factory-installed<br />

software, refer to the factory restore procedure described in the Administrator's<br />

<strong>Guide</strong> <strong>for</strong> <strong>Polycom</strong> HDX Systems.<br />

• To per<strong>for</strong>m data cleansing during a software update, use the Erase System<br />

Flash Memory option during the software update process. For more<br />

in<strong>for</strong>mation about this option, refer to Installing Software and Options <strong>for</strong><br />

<strong>Polycom</strong> HDX Systems and Accessories.<br />

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