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russian software developing industry and software exports

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Chapter 1.<br />

Position of Russia in the Global Market of Software<br />

<strong>and</strong> Software Development Services<br />

number of Russian companies mentioned by rating<br />

specialists has been invariably growing. In recent<br />

5-7 years about 10 Russian outsourcing companies<br />

have been included in the leading ratings. As a rule<br />

they were named in the top-100 of global companies<br />

as well as in several categories determined by<br />

different criteria applied to the service <strong>industry</strong>.<br />

If the main criterion remains unclear based on<br />

the title of the rating, then the inclusion in this rating<br />

reflects the significance of projects implemented in<br />

the last year <strong>and</strong> the level of customer satisfaction.<br />

Although the turnover is of importance, here it’s<br />

secondary.<br />

Broadly speaking, in ratings published last year<br />

Russia’s representation remained solid, but in some<br />

ratings it has reduced. This insignificant reduction<br />

in leading company ratings may be caused by<br />

several reasons. First, in recent years we have seen<br />

the re-orientation of a part of our companies at<br />

the rapidly growing Russian IT market. For rating<br />

writers this meant a declining activity of companies<br />

in the global market for they lack the adequate<br />

information about Russian market of IT services<br />

<strong>and</strong>, consequently, disregard operations of Russian<br />

providers there.<br />

Second, many companies see no benefits<br />

from being included in this or that rating. Russian<br />

companies are becoming more open, but for the<br />

most part they are quite close compared to foreign<br />

competitors.<br />

The third reason of the reduced Russian<br />

companies’ representation in world ratings is the<br />

emergence of major companies in countries that<br />

were previously less remarkable in the world market<br />

of outsourcing services. Primarily, these include China,<br />

Brazil, Philippines, Mexico, Malaysia <strong>and</strong> countries of<br />

Eastern Europe.<br />

The importance of every cause varies depending<br />

on the author of the rating. For example, if the<br />

main rating criterion is the company turnover or<br />

growth, then the main factor of non-inclusion is<br />

the unwillingness of Russian companies to disclose<br />

business information <strong>and</strong> lack of underst<strong>and</strong>ing of<br />

benefits from the communication with rating writers.<br />

In other cases all the above causes are equally<br />

important. The present survey analyses the following<br />

world ratings: The 2009 Global Outsourcing 100,<br />

The Black Book of Outsourcing <strong>and</strong> The 2009 Global<br />

Services 100.<br />

In The 2009 Global Outsourcing 100 – the annual<br />

rating prepared by the International Association<br />

of Outsourcing Professionals (IAOP) the number<br />

of Russian speaking countries (Russia included) has<br />

increased year-on-year. Companies Auriga, DataArt,<br />

EPAM Systems, IBA Group, Luxoft <strong>and</strong> Mera Networks<br />

were joined by Reksoft that was already included in<br />

the top-100 of the world leading service companies<br />

(according to different versions). Moreover, last year<br />

Reksoft became one of 20 winners in the category<br />

Financial Services – Insurance.<br />

Additional categories of The 2009 Global Outsourcing entered by Russian (or Russian speaking) companies<br />

Best 10 Rising Stars in Overall Revenue<br />

By Industry Focus – Best 5, Rising Stars – Health Care<br />

By Industry Focus – Best 5, Companies – Automotive<br />

By Industry Focus – Best 10, Leaders – Entertainment & Media<br />

By Industry Focus – Best 10, Rising Stars – Entertainment & Media<br />

By Industry Focus – Best 10, Rising Stars – Financial Services (Banking, Markets)<br />

By Industry Focus – Best 20, Leaders – Financial Services (Insurance)<br />

By Industry Focus – Best 20, Leaders – Discrete Manufacturing<br />

By Industry Focus – Best 20, Leaders – Technology (Hardware & Software)<br />

By Industry Focus – Best 20, Rising Stars – Technology (Hardware & Software)<br />

By Industry Focus – Best 20, Rising Stars – Telecommunications<br />

By Service Area – Best 5, Product Manufacturing Services<br />

By Service Area – Best 10, Document Management Services<br />

By Service Area – Best 10, Leaders – Research & Development Services<br />

By Service Area – Best 10, Rising Stars – Research & Development Services<br />

By Service Area – Best 10, Rising Stars – Information/Comm. Technology Services<br />

By Service Area – Best 20, Research & Development<br />

By Region Served – Best 5, Companies in Eastern Europe<br />

By Region Served – Best 5, Companies in Russia<br />

By Region Served – Best 10, Rising Stars in Canada<br />

By Region Served – Best 20, Rising Stars in Western Europe<br />

By Region Served – Best 20, Rising Stars in UK<br />

By Region Served – Best 20, Rising Stars in US<br />

MERA Networks<br />

Auriga<br />

IBA Group<br />

EPAM Systems<br />

DataArt, MERA Networks<br />

DataArt<br />

EPAM Systems<br />

Luxoft<br />

EPAM Systems, IBA Group<br />

Auriga, Reksoft, Itransition, Intetics<br />

Auriga, DataArt, Intetics, MERA Networks, Reksoft<br />

Luxoft<br />

IBA Group<br />

IBA Group<br />

Auriga, DataArt, Itransition, MERA Networks, Reksoft<br />

Itransition, Reksoft<br />

Auriga, DataArt, Exigen Services, IBA Group<br />

EPAM Systems, IBA Group<br />

Auriga, Luxoft, Reksoft<br />

MERA Networks<br />

Auriga, DataArt, Intetics, Itransition, MERA Networks, Reksoft<br />

DataArt, Intetics, Itransition<br />

Auriga, DataArt, Itransition<br />

Source: The 2009 Global Outsourcing<br />

11

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