Complex problems require visual thinking. Everyone agrees that we have a problem. Our technological culture is drowning in its own success. Masses <strong>of</strong> data <strong>and</strong> information are accumulating everywhere. Up to now, the basic strategy for dealing with these growing masses <strong>of</strong> information has been long, mind-numbing education <strong>and</strong> reckless, blinkered specialization. That this strategy has been effective in a great many respects, so far, there can be little debate. The problems we are discussing are a tribute to its ample <strong>and</strong> abundant success, so far. However, after long success, it is becoming increasingly clear that this strategy may be entering a phase <strong>of</strong> diminishing return. It has long been recognized that this strategy has always had built-in problems. The more one knows in one’s own, increasingly narrow area, the more one is ignorant in other areas, the more difficult is effective communication between unrelated areas, <strong>and</strong> the more unlikely it is that the larger whole will be properly perceived or understood. Like the student who reads too much small print, the specialist’s habitual near focus <strong>of</strong>ten promotes the myopic perspective that precludes the comprehension <strong>of</strong> larger, more important patterns. The distant view <strong>of</strong> the whole is blurred <strong>and</strong> unclear. If you focus only on a small group <strong>of</strong> stars at the edge <strong>of</strong> the Milky Way, you will not perceive the larger structure <strong>of</strong> the whole galaxy <strong>of</strong> which the group is one tiny part. The specialist strategy breeds its own limits. Pieces <strong>of</strong> the puzzle in separate areas remain far apart, or come together only after decades <strong>of</strong> specialist resistance, or success in one area leads to great problems in another. Material abundance produces waste-disposal problems; cars <strong>and</strong> aircraft produce wonderful mobility for many people, but also deplete resources, produce accidental fatalities, <strong>and</strong> increase pollution; success in vaccination, hygiene, <strong>and</strong> health care lead to all the problems <strong>of</strong> great concentrations <strong>of</strong> human population. As the specialist strategy continues to be pursued, a sense <strong>of</strong> the whole is increasingly lost. Many know their areas; few see the whole. Many are expert; few are wise. But the visual thinkers, late bloomers, <strong>and</strong> creative dyslexics we have been dealing with have <strong>of</strong>ten been outsiders or reluctant participants in this specialist culture—especially those who are energetic, <strong>and</strong> globally minded, who seem always to be interested in everything, unable to settle down to a “serious” (that is, highly specialized) area <strong>of</strong> study. (In the Mind’s Eye, Thomas G. West, p. 298)
Only visual thinking can connect the dots. Connecting the dots <strong>of</strong> complex problems requires visual thinking.