The Oklahoma Pinnacle Plan - Oklahoma Department of Human ...
The Oklahoma Pinnacle Plan - Oklahoma Department of Human ...
The Oklahoma Pinnacle Plan - Oklahoma Department of Human ...
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<strong>The</strong> <strong>Oklahoma</strong> <strong>Pinnacle</strong> <strong>Plan</strong>:<br />
An Improvement <strong>Plan</strong> for Child Welfare Services<br />
March 2012<br />
support each <strong>of</strong> the district directors. To support Child Welfare supervisors and CWS, at least<br />
one staff person will be assigned to each set <strong>of</strong> two child welfare units. This will be the newly<br />
created administrative support function mentioned in <strong>Pinnacle</strong> Point 3, Initiative 13. In some<br />
counties, distance may require one staff person per child welfare unit because support staff will<br />
not be required to travel between counties.<br />
Year One (SFY 2013)<br />
1. By January 1, 2013, integration <strong>of</strong> all child welfare staff into one division will be<br />
completed.<br />
2. By January 1, 2013, OKDHS will clarify the roles <strong>of</strong> all child welfare staff, leadership and<br />
administrative support with written job descriptions and revised performance<br />
evaluations.<br />
3. By January 1, 2013, OKDHS will examine each program area to determine if there are<br />
decisions currently being made at the centralized <strong>of</strong>fice level that could/should be<br />
made at the local level for the purpose <strong>of</strong> empowering front-line staff.<br />
4. By January 1, 2013, OKDHS will examine the function <strong>of</strong> providing case consultation at<br />
the centralized <strong>of</strong>fice level and ensure this type <strong>of</strong> case consultation is welldocumented<br />
so that program staff is linked to case-specific recommendations when<br />
provided.<br />
5. By January 1, 2013, OKDHS will finalize a regular schedule <strong>of</strong> team meetings for the<br />
division. <strong>The</strong>se meetings will occur on a regular basis for the purpose <strong>of</strong> monitoring<br />
progress on plan implementation, supporting the staff in carrying out their<br />
responsibilities, breaking down barriers, sharing critical information regarding policy<br />
updates, and ensuring staff is focused on the plan goals. Some meetings may occur bimonthly,<br />
monthly or quarterly, and some may be more appropriate for meetings via<br />
technology.<br />
<strong>Pinnacle</strong> Point 3<br />
We must increase the number <strong>of</strong> staff, reduce turnover, and<br />
continue to improve the experience level and practice competencies<br />
<strong>of</strong> staff responsible for day-to-day work on child welfare cases.<br />
WHY FOCUS ON NUMBER OF STAFF AND EXPERIENCE LEVEL?<br />
We must have a competent, committed, trained, and resourced child welfare workforce<br />
supported by the community and held accountable for positive outcomes for children and<br />
families. CWS turnover, in particular, is <strong>of</strong> concern in <strong>Oklahoma</strong>. While turnover fluctuates<br />
across positions and geographic areas, it has ranged from a low <strong>of</strong> 16.9 percent to a high <strong>of</strong><br />
14