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The Oklahoma Pinnacle Plan - Oklahoma Department of Human ...

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<strong>The</strong> <strong>Oklahoma</strong> <strong>Pinnacle</strong> <strong>Plan</strong>:<br />

An Improvement <strong>Plan</strong> for Child Welfare Services<br />

APPENDICES<br />

March<br />

2012<br />

PINNACLE PLAN INITIATIVES<br />

SFY 2013 SFY 2014 SFY 2015 SFY 2016 SFY 2017<br />

Quarter Quarter Quarter Quarter Quarter<br />

Initiative 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4<br />

<strong>Pinnacle</strong> Point 3 (cont.)<br />

10. OKDHS will request an additional 100 child welfare specialist positions, additional child<br />

welfare supervisors and district directors. This request will be contingent upon additional<br />

funding by the state legislature and approval <strong>of</strong> the Secretary <strong>of</strong> Health and <strong>Human</strong> Services.<br />

(See <strong>Pinnacle</strong> Point 3 – Initiative 2 for the original request.)<br />

11. OKDHS will conduct a workload study to determine the appropriate number <strong>of</strong> CWS positions<br />

needed in <strong>Oklahoma</strong> and consider a reasonable turnover rate. This study will either confirm<br />

the right number <strong>of</strong> CWS are employed or provide the basis for future requests for CWS and<br />

supervisors.<br />

12. By September 1, 2013, OKDHS will create a field training program with intensity <strong>of</strong><br />

supervision by tenured staff and the requirement for new CWS to demonstrate competencies<br />

before working independently, similar to the intensity and requirements <strong>of</strong> training <strong>of</strong>fered<br />

• •<br />

• • • •<br />

to new law enforcement <strong>of</strong>ficers.<br />

13. By September 1, 2013, OKDHS will develop and implement a certification program for CWS. •<br />

14. By September 1, 2013, the <strong>Oklahoma</strong> <strong>Department</strong> <strong>of</strong> <strong>Human</strong> Services will develop and submit<br />

for approval to the OPM Division <strong>of</strong> the OSF a new administrative support job family for CWS.<br />

If the newly developed job family is approved by the OPM Division <strong>of</strong> OSF, OKDHS will assign<br />

one position <strong>of</strong> the newly developed job family for every two child welfare supervisory units.<br />

15. After the workload study is completed in Year Two, OKDHS will make adjustments to the<br />

tracking system so that all assigned work is counted, staff experience and turnover is<br />

considered, and the complexity <strong>of</strong> cases is evaluated.<br />

16. By September 1, 2014, OKDHS will eliminate the use <strong>of</strong> secondary assignments for visiting<br />

children statewide except in unusual circumstances; for example children placed out <strong>of</strong> state<br />

or placed further than two hours from their primary county.<br />

17. By September 2014, OKDHS will double the number <strong>of</strong> slots available for child welfare staff,<br />

from 24 to 48, to attend the Interdisciplinary Training Program in Child Abuse and Neglect.<br />

18. OKDHS will pilot the concept <strong>of</strong> partnering workers in teams to improve safety, decisionmaking,<br />

support to families, case information provided to the supervisor, and stress<br />

associated with making very tough decisions.<br />

19. 19. Over a five-year period, beginning in Year One, incrementally increase pay for child<br />

welfare staff so that salaries are more competitive with other states.<br />

• • • •<br />

•<br />

• • • • •<br />

• • • • •<br />

• • • •<br />

• • • • • • • • • • •<br />

• • • • • • • • • • • • • • • • • • • •<br />

Appendix H –<strong>Pinnacle</strong> <strong>Plan</strong> Initiatives and Timeframes - 39 - | P a g e

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