The Oklahoma Pinnacle Plan - Oklahoma Department of Human ...

The Oklahoma Pinnacle Plan:
An Improvement Plan for Child Welfare Services
APPENDICES
March
2012
PINNACLE PLAN INITIATIVES
SFY 2013 SFY 2014 SFY 2015 SFY 2016 SFY 2017
Quarter Quarter Quarter Quarter Quarter
Initiative 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Pinnacle Point 5
1. By January 1, 2013, OKDHS will clearly outline the roles and responsibilities for each child
welfare staff member to incorporate qualitative and quantitative data into their work. These
will be written and incorporated into each employee’s annual evaluation.
2. By January 1, 2013, OKDHS will create a Performance Quality Assurance (PQA) team led by a
deputy director supervised directly by the division director.
3. By January 1, 2013, OKDHS will determine the key data points to be measured. This data will
be available at the state, region, county, and unit level and will change the key indicators
currently included in the quarterly meeting with the OKDHS Director.
4. By July 1, 2013, OKDHS will develop a process/strategy for establishing a culture of data
analysis and mining and determine the role of CQI and PQA staff in assisting with this
function.
5. By July 1, 2013, the key data points will be available to the public at the county, regional, and
state level.
6. By September 1, 2013, OKDHS will create the standard for comprehensive quality review
meetings with onsite involvement of child welfare leadership. This will be an enhanced
version of what exists today and will provide the opportunity for immediate feedback.
7. By September 1, 2013, OKDHS will create a standard for incorporating information from
other sources into the review process.
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Appendix H –Pinnacle Plan Initiatives and Timeframes - 42 - | P a g e