The Oklahoma Pinnacle Plan - Oklahoma Department of Human ...

The Oklahoma Pinnacle Plan:
An Improvement Plan for Child Welfare Services
APPENDICES
March
2012
PINNACLE PLAN INITIATIVES
SFY 2013 SFY 2014 SFY 2015 SFY 2016 SFY 2017
Quarter Quarter Quarter Quarter Quarter
Initiative 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
Pinnacle Point 6
1. OKDHS will implement changes in the investigative process that ensures the safety of
children in out-of-home care to ensure consistency in screening, prioritizing, investigating,
and reporting findings to the federal government regardless of the level of care.
a. Centralize the screening process at the Hotline. All referrals are screened the same day
according to CPS policy.
b. Conduct all alleged victims’ interviews in accordance with CPS policy regardless of level
of care. Alleged victims’ interviews are attempted the same day as the report for
children in out-of-home care.
c. Clarify the PP worker’s role in monitoring the child’s safety for all levels of care and
ensure they receive information about the final report/finding. Add guidance to
Instructions to Staff (ITS) for PP staff.
d. Request rule changes to OCA policy to conform to CPS substantiation protocols for
children in OKDHS custody. The burden of proof is some credible evidence.
e. Complete all investigations in accordance to CPS policy timeframes, which is 30 days for
all out-of-home investigations.
f. Until such time the data is entered into the KIDS system, manually track the data for
reporting purposes.
2. By June 30, 2013, revise the PP policy to include more clear guidelines regarding the visitation
schedule. Policy will require the CWS assigned as primary to visit children more often during
the first two months and when the child is placed in contiguous counties. Implementation
will need to be phased as approved by the Co-Neutrals.
3. By January 1, 2014, OKDHS will institute a system-wide approach to quality improvement as
it relates to lessons learned from abuse and neglect in care. This will be incorporated into the
CQI onsite review and contract monitoring process and include lessons learned from
caretakers conduct reviews (CCRs).
4. By January 31, 2014, OKDHS will incorporate data from OCA child maltreatment
investigations into NCANDS reporting.
5. By July 1, 2014, OKDHS will require group home providers to train and support traumainformed
approaches to caring for youth.
6. By July 1, 2014, OKDHS will incorporate a risk assessment and other screening tools for youth
entering higher levels of care.
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Appendix H –Pinnacle Plan Initiatives and Timeframes - 43 - | P a g e