The Oklahoma Pinnacle Plan - Oklahoma Department of Human ...

The Oklahoma Pinnacle Plan:
An Improvement Plan for Child Welfare Services
APPENDICES
March
2012
Appendix E – Performance Areas and Pinnacle Points
7 PINNACLE POINTS 15 PERFORMANCE AREAS
Pinnacle Point 1: We must expand quality placement
options and supports to ensure safety of children in outof-home
care, reduce utilization of shelter care, and
improve placement stability.
Pinnacle Point 2: We must create a system with clear
delineation of roles, effective lines of communication,
and accountability throughout the system.
Pinnacle Point 3: We must increase the number of staff,
reduce turnover, and continue to improve the
experience level and practice competencies of staff
responsible for day-to-day work on child welfare cases.
Pinnacle Point 4: We must use the practice model to
achieve timely and appropriate permanency outcomes
for all children in our care.
Pinnacle Point 5: We must know if the work is of good
quality, be transparent about the outcomes and hold all
staff (front line, management, and program) and
contractors accountable.
Pinnacle Point 6: We must ensure the safety of children
in out-of-home care. We must also ensure children
receive regular visitation by the assigned caseworker
that focuses on ensuring safety, permanency, and wellbeing
outcomes.
Pinnacle Point 7: We must engage community partners,
other state agencies, the private sector, and Tribes in
supporting children and families involved with the child
welfare system. OKDHS can’t do it alone.
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This chart is intended to convey the relationship between (1) the 7 Pinnacle Points and their respective initiatives
as outlined in The Oklahoma Pinnacle Plan and (2) the 15 Performance Areas identified in the agreement with the
plaintiffs in the class action litigation DG vs. Yarbrough, Case No. 08-CV-074. The 15 Performance Areas can be
viewed on page 30 of The Oklahoma Pinnacle Plan.
Appendix E – Performance Areas and Pinnacle Points - 30 - | P a g e