(HPP) Performance Measure Manual

HPP 3.1
HPP 3.1: Emergency Operations Coordination
Introduction
Emergency operations coordination regarding healthcare is the
ability for healthcare organizations to engage with incident
management at the Emergency Operations Center or with onscene
incident management during an incident to coordinate
information and resource allocation for affected healthcare
organizations. This is done through multi-agency coordination
representing healthcare organizations or by integrating this
coordination into plans and protocols that guide incident
management to make the appropriate decisions. Coordination
ensures that the healthcare organizations, incident management,
and the public have relevant and timely information about the
status and needs of the healthcare service delivery system in the
community. This enables healthcare organizations to coordinate
their response with that of the community’s response and
according to the framework of the National Incident Management
System (NIMS).
Capability Functions
• Healthcare organization multi-agency representation and
coordination with emergency operations
• Assess and notify stakeholders of healthcare delivery status
• Support healthcare response efforts through coordination
of resources
• Demobilize and evaluate healthcare operations
• Are HCC members integrated into an HCC incident command
structure such that the members are included in HCC Regional
Plans?
Key Questions
Thinking It Through
• Does the HCC and its members have protocols or mutual aid
agreements in place for engagement and coordination with
non-partner support agencies during a response?
• Can the HCC quantify maximum patient bed capacity for each
of its members?
• Is the HCC integrated with patient transport operations within
the community?
• Is the HCC able to successfully demonstrate triage, treatment,
transport, tracking of patients, documentation of care, or offloading
as part of an exercise or event?
• Is the HCC integrated into a broader jurisdictional response
and incident command?
Emergency Operations Coordination
HPP 3.1: Emergency Operations
Coordination
Measure 3.1:
Percent of HCCs that use an integrated Incident Command
Structure (ICS) to coordinate operations and sharing of critical
resources among HCC organizations (including emergency
management and public health) during disasters
Performance Target:
100% by the end of the project period (Year 1 data will be used to
establish baselines)
Data Elements:
• Have the HCC and its members successfully exercised
protocols for notifying non-partner support agencies to
activate mutual aid agreements for resource support within
the last year?
• Has the HCC planned with partner hospitals and other HCOs to
identify each hospital and other HCO’s maximum patient
capacity to establish its baseline as a coalition?
• Has the HCC coordinated healthcare response operations with
appropriate patient transport operations within the
community, in an exercise or event, within the past year?
• In the past year, which of the following functions were
successfully demonstrated by the HCC’s hospitals and other
HCOs in the exercise or event in which the HCC participated?
Triage, Treatment, Transport, Tracking of patients,
Documentation of care, and Off-loading?
• Has the HCC successfully exercised notification protocols for
its hospitals and other HCOs within the last year?
Pre-Incident
Healthcare
Response
Preparedness
Hospital Preparedness Program (HPP) Performance Measure Manual,
Guidance for Using the New HPP Performance Measures Page | 23