(HPP) Performance Measure Manual
(HPP) Performance Measure Manual
(HPP) Performance Measure Manual
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<strong>HPP</strong> 15.1<br />
<strong>HPP</strong>-PHEP 15.1: Volunteer Management<br />
Proportion of volunteers deployed to support a public health or medical incident within the requested<br />
timeframe<br />
<strong>Measure</strong> Applies To: Circumstances for Reporting: For Response Only: Other Considerations:<br />
States □ Annual Reporting Incident □ Optional<br />
Directly Funded Cities<br />
Territories or Freely<br />
Associated States<br />
□ If PHEP Funds Allocated to the<br />
Capability or Contracts Plan<br />
If Emergency Response Required Use of<br />
this Capability, Regardless of Funding<br />
Exercise<br />
Planned Event<br />
□ Accountability<br />
Data Collected By:<br />
<strong>HPP</strong> and/or PHEP<br />
Volunteer Management<br />
How is the measure calculated?<br />
Numerator:<br />
Number of volunteers deployed to support a<br />
public health or medical incident within the<br />
requested timeframe.<br />
Denominator:<br />
Number of volunteers requested to deploy in<br />
support of a public health or medical incident<br />
within the requested timeframe.<br />
Why is this measure important?<br />
The immediate intent of this measure is to assess<br />
the timeliness of implementing key stages of<br />
volunteer management — from receipt of<br />
request, to activation of volunteers, to<br />
deployment — in order to determine key<br />
bottlenecks and chokepoints which inhibit timely<br />
deployment of volunteers.<br />
The broader programmatic intent of this measure<br />
is to ensure that the health or medical lead meets<br />
requests for volunteers in a timely manner.<br />
This measure is NOT intended to assess routine or<br />
day-to-day volunteer activities in healthcare<br />
organizations.<br />
What other requirements are there<br />
for reporting measure data?<br />
• Reporting for this measure is required for all<br />
awardees.<br />
• Reporting for this measure is required<br />
annually.<br />
• Reporting for this measure is required at midyear<br />
and end-of-year for BP 1.<br />
• Awardees may report the numerator and<br />
denominator of this measure by incident,<br />
planned event or exercise at the State, substate<br />
regional or local level.<br />
• For the purposes of reporting, awardees<br />
should include at least two incidents,<br />
exercises, or planned events. Across all<br />
incidents, exercises, or planned events<br />
reported, <strong>HPP</strong> and PHEP Volunteer<br />
Management capabilities must each be<br />
utilized or demonstrated at least once.<br />
Pre-Incident<br />
Healthcare<br />
Response<br />
Preparedness<br />
Hospital Preparedness Program (<strong>HPP</strong>) <strong>Performance</strong> <strong>Measure</strong> <strong>Manual</strong>,<br />
Guidance for Using the New <strong>HPP</strong> <strong>Performance</strong> <strong>Measure</strong>s Page | 52