Novell eDirectory 8.8 Troubleshooting Guide - NetIQ

21The eDirectory Management
Toolbox
The Novell ® eDirectory TM Management Toolbox (eMBox) lets you access all of the eDirectory
backend utilities remotely as well as on the server.
eMBox works with Novell iManager to provide Web-based access to eDirectory utilities such as
DSRepair, DSMerge, Backup and Restore, and Service Manager.
IMPORTANT: Role Based Services must be configured through iManager to the tree that is to be
administered in order for eMBox tasks to be run.
All functions are accessible, either on the local server or remotely, through a command line client.
You can perform tasks for multiple servers from one server or workstation using the eMBox Client.
For all eDirectory Management Tools (eMTools)-such as Backup, DSRepair, DSMerge, Schema
Operations, and eDirectory Service Manager-to run, eMBox must be loaded and running on the
eDirectory server.
21.1 Unable to Stop the eMTool Services
When running the command "serviceStop -n{service}", where {service} is one of the services
(libsasl.so, libncpengine.so, libhttpstk.so, or libdsloader.so), the following error occurs:
Service {service} could not be stopped, Error : -660
This is not an error. You cannot stop these processes (specifically libsasl.so, libncpengine.so,
libhttpstk.so, and libdsloader.so) because there are other modules dependent on them.
21.2 Restore gives -6020 error
If you have roll forward logs in a default location, while performing Restore operation using DSBK
or eMBox Client, you will get -6020 error. To avoid this error, you need to give -s switch in the
restore command.
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